About the Role
Our client, a prominent hospitality group, is seeking a dynamic Lead Hygiene Supervisor to oversee all sanitation and hygiene standards at their prestigious establishments in Stellenbosch, Western Cape. This role requires a proactive individual dedicated to ensuring impeccable cleanliness and safety across all areas, including guest rooms, public spaces, and food service facilities. The successful candidate will lead a team of cleaning staff, implement rigorous hygiene protocols, and conduct regular inspections to maintain the highest levels of guest satisfaction and regulatory compliance. This is a critical role for maintaining the reputation and operational excellence of a high-end establishment.
Key Responsibilities
- Supervise and manage the daily operations of the hygiene and cleaning team.
- Develop, implement, and enforce strict cleaning and sanitation schedules and procedures.
- Conduct regular quality inspections of all hotel areas to ensure adherence to hygiene standards.
- Train and mentor cleaning staff on proper techniques, safety protocols, and customer service.
- Manage inventory of cleaning supplies, equipment, and chemicals, ensuring efficient stock control.
- Liaise with other department heads to coordinate cleaning services and address specific needs.
- Maintain accurate records of cleaning activities, staff performance, and inventory.
- Ensure compliance with all health, safety, and food hygiene regulations.
- Respond promptly to any hygiene-related issues or guest complaints.
Requirements
- A minimum of 4 years of experience in a supervisory role within hotel housekeeping or a related hospitality/facilities management setting.
- Proven experience in developing and implementing hygiene management systems.
- In-depth knowledge of cleaning chemicals, equipment, and best practices for infection control.
- Strong leadership, team management, and communication skills.
- Excellent organizational and time management abilities.
- Ability to work under pressure and adapt to changing demands.
- A keen eye for detail and a commitment to maintaining exceptional standards.
- Certification in Food Safety or Health and Safety (e.g., NQF Level 4) is advantageous.
- Willingness to work flexible hours, including weekends and public holidays.
Benefits
- Our client offers a competitive salary, comprehensive medical aid, accommodation allowances, and opportunities for advancement within a prestigious hospitality group.
- Employees benefit from extensive training programs, a supportive management team, and the chance to work in a beautiful and renowned location like Stellenbosch, Western Cape.
- This role provides a rewarding career path for dedicated professionals in the hospitality and sanitation sector.