Claims Adjuster Trainee

Placements24; East London; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Company vehicle provided

Job summary

Placements24 seeks enthusiastic individuals to join our client’s East London team as Claims Adjuster Trainees. This entry-level role offers a comprehensive training program to learn how to investigate, evaluate, and negotiate insurance claims, with hands-on exposure to assessing damages and determining liability.

You will gain field experience during property inspections and learn to prepare claim reports and settlement offers under supervision.

Qualifications

• High school diploma or equivalent; Bachelor's degree is a plus.
• Strong interest in the insurance industry and eagerness to learn.
• Excellent communication, interpersonal, and negotiation skills.
• Strong problem-solving abilities and keen attention to detail.
• Ability to work independently and manage time effectively.
• Willingness to obtain necessary insurance licenses.

Responsibilities

• Assist senior adjusters in investigating insurance claims and gathering documentation.
• Learn to assess property damage or personal injury to determine liability.
• Participate in field visits to inspect damaged properties or accident scenes.
• Communicate with policyholders, witnesses, and other parties involved in a claim.
• Prepare detailed claim reports and settlement offers under supervision.
• Complete training modules and develop technical skills.

Skills

Communication skills

Negotiation

Attention to detail

Time management

Problem solving

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Job description

About the Role

Our client is looking for enthusiastic and motivated individuals to join their team as Claims Adjuster Trainees in East London . This entry-level position offers a comprehensive training program designed to equip you with the skills and knowledge necessary to investigate, evaluate, and negotiate insurance claims. You will gain hands‑on experience in assessing damages, determining liability, and facilitating the settlement process. This is an ideal opportunity for career changers or recent graduates eager to launch a fulfilling career in the insurance industry with a structured path for professional growth.

Key Responsibilities

• Assist senior adjusters in investigating insurance claims, gathering necessary documentation and evidence.
• Learn to assess property damage or personal injury to determine the extent of liability and coverage.
• Participate in field visits to inspect damaged properties or accident scenes.
• Communicate with policyholders, witnesses, and other parties involved in a claim.
• Learn to prepare detailed claim reports and settlement offers under supervision.
• Complete all assigned training modules and actively seek to develop technical skills.

Requirements

• High school diploma or equivalent required; a Bachelor's degree is a plus.
• Strong interest in the insurance industry and a desire to learn.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated problem‑solving abilities and a keen attention to detail.
• Ability to work independently and manage time effectively.
• Willingness to obtain necessary insurance licenses as required by the role.

Benefits

• Competitive starting salary with regular increases based on performance and training progress.
• Comprehensive training program with mentorship from experienced professionals.
• Company vehicle provided for field duties and travel.
• Health, dental, and retirement benefits package.
• Opportunities for career advancement to a fully qualified Claims Adjuster.