Loss Adjuster

Placements24; East London; Hybrid; ZAR 350,000 - 650,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Retirement fund

Training and development

Career growth

Job summary

Placements24 is seeking a dedicated Loss Adjuster to join our East London claims team. You will investigate, assess, and negotiate settlements for insured losses, aiming for fair and timely outcomes for policyholders in a hybrid work environment.

The role requires strong analytical and communication skills, deep policy knowledge, and the ability to manage a caseload independently while delivering professional service and accurate reporting.

Qualifications

• Proven experience as a Loss Adjuster or in a claims role.
• In-depth knowledge of insurance policies and claims procedures.
• Excellent negotiation and communication skills.
• Ability to manage a caseload independently.
• Valid driver’s license required.

Responsibilities

• Investigate insured losses and collect evidence.
• Assess damages and determine settlement amounts.
• Negotiate settlements with policyholders.
• Prepare detailed reports and maintain records.
• Provide guidance to policyholders throughout the process.

Skills

Analytical

Negotiation

Communication

Interpersonal skills

Problem-solving

Decision-making

Independent work

Education

Insurance industry qualifications

Tools

Driver's license

Job description

About the Role

Our client is seeking a dedicated and experienced Loss Adjuster to join their claims team in East London. You will be responsible for investigating, assessing, and negotiating insurance claims, ensuring fair and timely settlements for policyholders. This role requires strong investigative skills, a deep understanding of insurance policies, and excellent communication abilities to interact with clients and stakeholders. You will play a key role in managing the claims process effectively, operating within a professional environment that offers hybrid work flexibility.

Key Responsibilities

• Investigate the circumstances of insured losses, gathering all relevant facts and evidence.
• Assess the extent of damage or loss and determine the appropriate settlement amount based on policy terms and conditions.
• Negotiate settlements with policyholders and their representatives in a fair and professional manner.
• Prepare detailed reports documenting findings, assessments, and settlement recommendations.
• Maintain accurate and up-to-date records of all claim activities.
• Provide expert advice and guidance to policyholders throughout the claims process.

Requirements

• Proven experience as a Loss Adjuster or in a similar claims handling role.
• In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to work independently and manage a caseload effectively.
• Relevant industry qualifications and a valid driver’s license are required.

Benefits

• Competitive salary and a performance-based bonus scheme.
• A hybrid work model allowing for a balance between office and remote work.
• Comprehensive medical aid and retirement fund benefits.
• Support for continuing professional development and training.
• Opportunities for career growth within a reputable insurance company.