Insurance Claims Processor

Placements24; East London; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Provident fund

Paid leave

On‑the‑job training

East London office

Job summary

Placements24 in East London is seeking an organized Insurance Claims Processor to join our team. You will handle insurance claims from submission to settlement, ensuring documents are reviewed and policies applied correctly.

The role requires strong administrative skills, attention to detail, and a customer‑centric approach. You will support the claims department in the Eastern Cape's friendly, professional environment.

This position offers opportunities for training and career growth.

Qualifications

• High school diploma or equivalent; post-secondary education is a plus.
• Minimum 2 years in claims processing or insurance admin.
• Strong data entry skills and attention to detail.
• Proficiency with computer systems and office software.
• Good organizational and time management abilities.

Responsibilities

• Receive, review, and process insurance claims efficiently and accurately.
• Verify policy coverage and ensure compliance with procedures.
• Communicate with policyholders, agents, and others to gather information.
• Enter claim data into the system accurately.
• Assist adjusters and management with file organization and follow-up.
• Flag complex or potentially fraudulent claims for investigation.

Skills

Data entry

Attention to detail

Organizational skills

Time management

Education

High school diploma or equivalent

Post-secondary education or certifications a plus

Tools

Office software

Job description

About the Role

Our client is seeking an organized and efficient Insurance Claims Processor to join their team in East London . This role involves accurately processing insurance claims from submission through to settlement, ensuring all necessary documentation is reviewed and policies are applied correctly. You will play a vital part in the claims handling process, working to provide timely and fair resolutions for policyholders. This position requires strong administrative skills, attention to detail, and a customer-centric approach, contributing to the smooth operation of the claims department within a supportive environment in the Eastern Cape.

Key Responsibilities

• Receive, review, and process insurance claims efficiently and accurately.
• Verify policy coverage and ensure compliance with company procedures and regulatory requirements.
• Communicate with policyholders, agents, and other parties to gather necessary information or clarify details.
• Enter claim data into the system, ensuring accuracy and completeness.
• Assist claims adjusters and management with claim file organization and follow-up.
• Identify and escape complex or potentially fraudulent claims for further investigation.

Requirements

• High school diploma or equivalent; post-secondary education or certifications are a plus.
• Minimum of 2 years of experience in claims processing or administrative support within the insurance industry .
• Basic understanding of insurance principles and claims handling procedures.
• Strong data entry skills and attention to detail.
• Proficiency in using computer systems and standard office software.
• Good organizational and time management abilities.

Benefits

• Competitive annual salary.
• Medical aid and provident fund contributions.
• Paid annual leave and public holidays.
• Opportunities for on-the-job training and skill development.
• A professional and collaborative workplace in East London .