Premium Chocolate Experience Specialist

Lindt & Sprüngli (Canada), Inc; Johannesburg; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Lindt & Sprüngli (Canada), Inc in Johannesburg invites an energetic Retail Sales Associate to provide a world-class premium experience and drive sales. You will greet customers, educate on chocolate products, handle POS transactions, and maintain store standards.

This role emphasizes service excellence and teamwork within a global premium brand. Join a team that values guest experience, product knowledge, and accuracy in store operations, while contributing to daily sales goals and a welcoming

Qualifications

• Customer service experience in a premium retail environment is required.
• Ability to upsell and meet daily sales targets.
• Experience handling credit card payments and cashier duties.
• Proficiency with Microsoft Office applications for store administration.

Responsibilities

• Deliver exceptional customer service across in-store and phone interactions.
• Greet customers and create a memorable Lindt experience.
• Educate customers on Lindt products and assist in selections.
• Process orders and POS transactions, including tills.
• Maintain store cleanliness, stock and merchandising throughout the day.
• Assist in monthly stock counts and inventory control.

Skills

Customer Service

Sales skills

Credit card transactions

Microsoft Office

Education

Grade 12

Tools

Microsoft Office (Excel, PowerPoint)

Job description

Lindt & Sprüngli (Canada), Inc in Johannesburg invites an energetic Retail Sales Associate to provide a world-class premium experience and drive sales. You will greet customers, educate on chocolate products, handle POS transactions, and maintain store standards.

This role emphasizes service excellence and teamwork within a global premium brand. Join a team that values guest experience, product knowledge, and accuracy in store operations, while contributing to daily sales goals and a welcoming