Channel Support Specialist: Client Relations & Admin

Telkom SA; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Telkom SA is seeking a meticulous administrator to support channel partnerships. The role involves record keeping, onboarding new channels, order validation, invoicing workflows and assisting with reconciliations.

You will monitor channel emails, track opportunities and provide timely updates to management and customers. The position requires strong organizational and communication skills, the ability to manage multiple tasks, and a proactive approach to problem-solving within a telecom ICT

Qualifications

• Experience in commercial/sales admin and ICT environments preferred.
• Proven ability to handle multiple tasks with accuracy.
• Strong communication and problem-solving skills required.

Responsibilities

• Record Keeping & Administration: collate paperwork, onboard channels, verify orders, submit invoices and support reconciliations.
• Feedback & Tracking: monitor channel mailboxes, report status, follow up on orders and campaigns.
• Order Administration & Support: attend customer meetings, provide reports and handovers.

Skills

Computer Software

Documentation Mgmt

Project Management

Policies & Procedures

System Knowledge

Tracking Systems

Interpersonal

Analytical

Computer Applications

Problem Solving

Decision-making

Relationship Building

Communication

Financial Knowledge

Education

National Certificate (Grade 12)

National Senior Certificate

National (vocational) Certificate

National Diploma/Advanced Diploma

Certificate

Job description

Telkom SA is seeking a meticulous administrator to support channel partnerships. The role involves record keeping, onboarding new channels, order validation, invoicing workflows and assisting with reconciliations.

You will monitor channel emails, track opportunities and provide timely updates to management and customers. The position requires strong organizational and communication skills, the ability to manage multiple tasks, and a proactive approach to problem-solving within a telecom ICT