Telkom SA SOC Ltd - Customer Support Specialist

UniversityInfo; Limpopo; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Telkom SA SOC Ltd in Limpopo is seeking an entry-level Customer Support Specialist to assist with installations, troubleshoot issues, and ensure reliable service delivery. The role focuses on strong communication, teamwork, and customer care while supporting the company’s infrastructure and service quality.

The position involves handling customer queries, attending training, and adhering to safety and process standards.

Qualifications

• Good health and fitness.
• Strong communication skills.
• Professional appearance and conduct.
• Proof of references or recommendation letters.
• Willingness to work overtime or shifts.

Responsibilities

• Following instructions from supervisors.
• Attending meetings and training sessions.
• Supporting colleagues when needed.
• Handling customer queries or complaints.
• Maintaining workplace safety standards.

Skills

Communication skills

Leadership potential

Self-motivation

Conflict resolution

Computer literacy

Tools

Job description

Telkom SA SOC Ltd - Customer Support Specialist x5 | Entry Level

Staff manage installations, troubleshoot issues, and optimize infrastructure for reliable service delivery.

Published: 05 October 2026

Overview

• Position: Customer Support Specialist
• Province: Limpopo
• Experience: 0 years
• Posted: 05 October 2026
• Expires: 20 October 2026

About the company

Telkom is South Africas leading fixed-line and broadband telecommunications provider, expanding into mobile and IT services.

Eligibility Criteria

Employers expect candidates to demonstrate readiness through skills, availability, and professionalism.

• Good health and fitness
• Strong communication skills
• Professional appearance and conduct
• Proof of references or recommendation letters
• Willingness to work overtime or shifts

Documents

Employers rely on certified IDs, CVs, and qualifications to confirm a candidates identity and background.

• Reference letters
• Proof of residence
• Police clearance certificate
• Certified ID copy
• Tertiary transcripts or qualification certificates

Duties and Responsibilities

Employees are responsible for completing assigned tasks that support company objectives.

• Following instructions from supervisors
• Attending meetings and training sessions
• Supporting colleagues when needed
• Handling customer queries or complaints
• Maintaining workplace safety standards

Required Skills

Technical knowledge and attention to detail improve efficiency and accuracy in daily tasks.

• Leadership potential
• Self-motivation
• Communication (verbal and written)
• Conflict resolution
• Computer and digital literacy

Please note

Interviews & Tests - Selected candidates may attend one or more interviews, online or in person, and sometimes complete skills tests.