Central Reservations Agent

COREcruitment Ltd; Johannesburg; On-site; ZAR 161,000 - 193,000; Full time

Job summary

COREcruitment Ltd in Johannesburg North is seeking an experienced Call Centre Agent with a background in hotel/hospitality reservations, travel arrangements or related call centre work. You will excel in customer service, communicate clearly in English, and provide active support to drive bookings and satisfaction.

Requirements include SA National or valid work permit, Matric with diploma/degree preferred, and proficiency in Microsoft Office. Salary offered is R15 900 plus benefits.

Qualifications

• Matric (Grade 12) – Diploma or degree and tourism experience preferred.
• Strong background in hospitality reservations, sales or travel arrangements.
• Excellent command of English, written and spoken.
• Minimum two years in a similar role.
• SA National or valid work permit.
• Proficient in Excel, Word and PowerPoint.

Skills

Hospitality reservations

Sales

Travel arrangements

English proficiency

Microsoft Excel

Microsoft Word

PowerPoint

Education

Matric / Grade 12

Diploma or degree

Tourism experience

Job description

An exciting opportunity has arisen for experienced Call Centre Agents to join an established hospitality operation in Johannesburg North.

Unfortunately we are not accepting BPO backgrounds.

Ideal candidates will have a strong background in hotel reservations, travel reservations, orhospitality call centres, excellent communication skills, & a genuine passion for delivering exceptional customer service.

Great company culture with development opportunities.

Requirements:

• SA National or valid work permit
• You’ll need a strong background in hospitality reservations, sales or travel arrangements.
• Matric (Grade 12) - Diploma or a degree and relevant tourism experience preferred.
• Excellent command of the English language both written and spoken
• Minimum two years working in a similar position
• Proficient in Microsoft Excel, Word, and PowerPoint

Salary Offered: R15 900 + benefits