Cellular Consultant (Part-Time)

Pepkor Lifestyle; Benoni; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle in Benoni is hiring for a contracts services sales role to provide cellular products to customers and maximise profitability. You will promote products, process applications, and support customer-oriented service while collaborating with the team.

Experience in retail and strong communication skills are essential. Matric and MS Office proficiency are required; the role focuses on targets and service quality to drive business results.

Qualifications

• Matric
• 1 - 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Responsibilities

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Skills

Written and verbal communication

Interpersonal skills

Team work

Customer service orientated

Attention to detail

Telephone etiquette

Target driven

Management Information Systems

Credit Services Sales Acumen

IC Policies & Procedures

Education

Matric

Tools

SAP Systems

Vodacom C3D

M2

MTN Ilula & OMS

Telkom CRM

AVS

PayJoy

Vumatel

Job description

Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork
• Matric
• 1 - 2 years working experience in the retail industry
• Contracts Services product knowledge
• Written and verbal communication skills
• Interpersonal skills

Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 - 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!