Cellular Consultant (Part-Time)

Pepkor Lifestyle; Gauteng; Remote; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle in Gauteng is seeking a Contracts Services role to provide cellular services and products to customers, aiming to meet individual targets and maximise profitability for the business unit. You will promote contract products, process applications efficiently and maintain a customer-focused approach.

The position requires Matric, 1–2 years in retail, and proficiency with MS Office. Strong communication, interpersonal skills, and a team-oriented mindset are essential for success.

Qualifications

• Matric is required and 1–2 years of retail experience preferred.
• Contracts Services product knowledge.
• Risk management.
• MS Office Proficiency.
• Written and verbal communication skills.
• Interpersonal skills.

Responsibilities

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit.
• Action the contracts applications process in line with required process.
• Deal with customers in a customer centric manner.
• Effective self-management and teamwork.

Skills

Customer service

Written and verbal communication

Interpersonal skills

Attention to detail

Telephone etiquette

Team work

Target driven

Risk management

Education

Matric

Tools

SAP Systems

Vodacom C3D

M2

MTN Ilula

OMS

Telkom CRM

AVS

PayJoy

Vumatel

Job description

Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

1. Maximise the profitability of the Business Unit by achieving individual contracts targets.
2. Promote contract products to customers in order to maximise the value and profitability of the Business Unit
3. Action the contracts applications process in line with required process
4. Deal with customers in a customer centric manner
5. Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven