Cellular Contracts Specialist – Growth & Customer Impact

Pepkor Lifestyle; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle is looking to fill a role that focuses on providing cellular services and products to customers, driving profitability for the business unit. You will work to achieve contract targets and promote products while ensuring contract applications are processed correctly.

Customer-centric service and collaborative teamwork are essential to success. The role requires Matric and 1–2 years in retail, with solid knowledge of contract services, risk management, and MS Office proficiency.

Qualifications

• Matric and 1–2 years in retail or contract services.
• Knowledge of Contracts Services products and risk management.
• Proficient in MS Office.
• Strong written and verbal communication.
• Interpersonal skills and customer focus.

Responsibilities

• Maximise profitability by hitting individual contract targets.
• Promote contract products to maximise unit value and profitability.
• Process contract applications in line with required procedures.
• Interact with customers in a customer-centric manner.
• Demonstrate self-management and teamwork.

Skills

Management Information Systems

SAP Systems

CRM tools

Sales acumen

IC policies & processes

Business operating model

Ethics awareness

Teamwork

Customer service

Attention to detail

Telephone etiquette

Target driven

Education

Matric

Tools

SAP Systems

Vodacom C3D

M2

MTN Ilula OMS

Telkom CRM

AVS

PayJoy

Vumatel

Job description

Pepkor Lifestyle is looking to fill a role that focuses on providing cellular services and products to customers, driving profitability for the business unit. You will work to achieve contract targets and promote products while ensuring contract applications are processed correctly.

Customer-centric service and collaborative teamwork are essential to success. The role requires Matric and 1–2 years in retail, with solid knowledge of contract services, risk management, and MS Office proficiency.