Catering Service Team Lead

Placements24; Noord-Kaap; On-site; ZAR 124,000 - 207,000; Full time

Benefits offered by this job

Uniform provisions

Meal provisions

Job summary

Placements24 is seeking a motivated Catering Service Team Lead in Kimberley to guide service staff during events and ensure top-tier hospitality experiences. You will coordinate on-site service, motivate your team, and act as a primary client contact for events.

The ideal candidate combines natural leadership with excellent interpersonal skills and a passion for creating memorable guest experiences. You will oversee setup of service areas, maintain smooth service delivery, and uphold high

Qualifications

• Experience in a supervisory role within catering or hospitality.
• Strong leadership, communication, and interpersonal skills.
• Solid understanding of food and beverage service protocols and event execution.

Responsibilities

• Lead and supervise catering service staff during events, ensuring efficient and professional service delivery.
• Train and mentor team members on service standards, etiquette, and operational procedures.
• Oversee setup of service areas, including buffet stations, bar areas, and dining tables.
• Ensure timely and accurate serving of food and beverages according to event plans and client requests.
• Manage guest interactions, addressing inquiries and resolving service-related issues promptly.
• Maintain cleanliness and organization of service areas throughout the event.

Skills

Leadership

Team supervision

Customer service

Interpersonal skills

Event coordination

Food & beverage service

Job description

Our client is seeking a motivated and customer-focused Catering Service Team Lead to guide their service staff in delivering exceptional experiences in Kimberley . This role involves leading a team during events, ensuring smooth service delivery, and upholding the company's high standards of hospitality. You will be responsible for coordinating on-site service, motivating your team, and acting as a key point of contact for clients during events. The ideal candidate is a natural leader with excellent interpersonal skills and a passion for creating memorable occasions for guests.

Key Responsibilities

• Lead and supervise catering service staff during events, ensuring efficient and professional service delivery.
• Train and mentor team members on service standards, etiquette, and operational procedures.
• Oversee the setup of service areas, including buffet stations, bar areas, and dining tables.
• Ensure timely and accurate serving of food and beverages according to event plans and client requests.
• Manage guest interactions, addressing inquiries and resolving any service-related issues promptly and courteously.
• Maintain cleanliness and organization of service areas throughout the event.

Requirements

• Previous experience in a supervisory or team lead role within the catering or hospitality service industry.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of food and beverage service protocols and event execution.
• Ability to remain calm, professional, and effective under pressure during busy events.
• Flexibility to work varied hours, including evenings, weekends, and holidays, as required in Kimberley .
• A positive attitude and a commitment to providing outstanding customer service.

Benefits

• Competitive hourly wage with opportunities for overtime.
• Valuable experience in event management and team leadership.
• Uniform and meal provisions during shifts.
• Opportunities for career growth within the company.
• A dynamic and team-oriented work environment.