Catering Operations Supervisor - Eastern Cape

Placements24; South Africa; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Performance bonuses

Overtime pay

Professional development

Job summary

Placements24 in Queenstown, Eastern Cape, seeks an experienced Catering Operations Supervisor to oversee diverse catering events. You will lead a team, coordinate logistics, ensure health and safety compliance, and drive high-quality service for clients.

The role emphasizes staff development, cost-conscious operations, and adapting to dynamic event schedules while maintaining exceptional guest satisfaction. A strong hospitality background is essential.

Qualifications

• Minimum 3 years in catering operations, event management, or a supervisory role.
• Proven ability to lead and manage a team effectively.
• Strong knowledge of food safety and hygiene standards.
• Excellent organizational and time‑management skills.
• Good communication and interpersonal abilities.

Responsibilities

• Supervise daily catering operations, including food preparation, service, and delivery.
• Mentor and manage a team of catering staff, ensuring training and motivation.
• Ensure compliance with health, safety, and hygiene regulations.
• Coordinate event logistics from setup to breakdown.
• Manage inventory of supplies and equipment; monitor stock levels.
• Collaborate with the catering manager and culinary team to meet client expectations.
• Handle client inquiries and feedback on-site, resolving issues promptly.
• Monitor costs and assist in cost-control measures without compromising quality.
• Maintain cleanliness and organization of catering areas and equipment.
• Conduct regular staff briefings before events to outline responsibilities.

Skills

Leadership

Catering operations

Event management

Health and safety

Inventory management

Communication

Job description

About the Role

Our client, a reputable catering service provider with a strong presence in the Queenstown, Eastern Cape area, is seeking an experienced and detail-oriented Catering Operations Supervisor . This role is essential for overseeing the efficient and effective delivery of catering services for a variety of events, ensuring that all operations run smoothly and meet the highest standards of quality and client satisfaction. You will be responsible for managing catering staff, coordinating logistics, ensuring compliance with health and safety regulations, and maintaining operational efficiency. The ideal candidate is a natural leader with a passion for hospitality and a strong understanding of catering operations.

Key Responsibilities

• Supervise daily catering operations, including food preparation, service, and delivery.
• Manage and mentor a team of catering staff, ensuring they are well-trained, motivated, and adhere to company standards.
• Ensure all catering activities comply with health, safety, and hygiene regulations.
• Coordinate event logistics, including setup, service execution, and breakdown.
• Manage inventory of catering supplies and equipment, ensuring sufficient stock levels and proper care.
• Work closely with the catering manager and culinary team to ensure service delivery aligns with client expectations and menu requirements.
• Handle client inquiries and feedback on-site, resolving issues promptly and professionally.
• Monitor operational costs and assist in implementing cost‑saving measures without compromising quality.
• Maintain cleanliness and organization of catering areas and equipment.
• Conduct regular staff briefings before events to outline responsibilities and expectations.

Requirements

• Minimum of 3 years of experience in catering operations, event management, or a supervisory role within the hospitality industry.
• Proven ability to lead and manage a team effectively.
• Strong knowledge of food safety and hygiene standards.
• Excellent organizational and time‑management skills.
• Good communication and interpersonal abilities.
• Ability to work under pressure and adapt to changing event demands.
• Flexibility to work evenings, weekends, and public holidays as required by event schedules.
• Problem‑solving skills and a proactive approach to operational challenges.
• A commitment to delivering high‑quality service and guest satisfaction.
• Basic understanding of inventory management and cost control.

Benefits

Our client offers a competitive salary commensurate with experience and qualifications. Employees are eligible for performance‑based bonuses and opportunities for overtime pay. This role provides significant exposure to diverse catering operations and event types. Opportunities for professional development and training in catering management are available. You will be part of a respected company known for its quality service in the Eastern Cape. A supportive team environment contributes to a positive work atmosphere. Contribute directly to the success of numerous events within the region. Regular performance reviews ensure fair compensation and career progression. Access to company resources and operational support.