Catering Operations Supervisor - Durban

Placements24; Durban; Hybrid; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Provident fund

Overtime pay potential

Job summary

Placements24 is seeking an experienced Catering Operations Supervisor in Durban to oversee on-site staff and the end-to-end execution of catering events across Durban and surrounding areas. You will coordinate setup, transportation, and break-down while ensuring service quality and client satisfaction.

The role requires a hands-on leader with strong organizational and problem-solving abilities who can manage multiple events, adhere to health and safety standards, and mentor junior staff in a

Qualifications

• Minimum 4 years of supervisory or team leader experience in catering or hospitality.
• Proven experience in event execution and logistics management.
• Excellent leadership and communication skills.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Supervise on-site catering staff during events to ensure seamless service delivery.
• Manage event logistics, including setup, equipment handling, and transportation of supplies.
• Ensure adherence to service quality standards and client satisfaction.
• Conduct pre-event briefings with staff and assign roles and responsibilities for each event.
• Address and resolve operational issues or client concerns promptly and professionally.
• Monitor inventory levels of catering equipment and supplies and report shortages or damages.
• Ensure health, safety, and sanitation regulations are followed in operations.
• Assist in training new catering staff on service standards and procedures in Durban.

Skills

Leadership

Event logistics

Communication

Problem-solving

Job description

About the Role

Our client, a leading hospitality and catering service provider in **Durban**, is seeking an experienced and proactive Catering Operations Supervisor. This role is fundamental to ensuring the smooth and efficient execution of all catering events managed by the company. The ideal candidate will have a keen eye for detail, exceptional organizational skills, and a passion for delivering outstanding service. You will be responsible for overseeing the logistical aspects of catering operations, managing on‑site teams, and ensuring client satisfaction for a wide range of events across **Durban** and its surrounding areas. This position requires a hands‑on approach, strong problem‑solving abilities, and the capacity to work effectively under pressure. The successful applicant will play a critical role in upholding the company's reputation for excellence in the competitive **KwaZulu-Natal** hospitality market.

Key Responsibilities

• Supervise and coordinate all on‑site catering staff during events to ensure seamless service delivery.
• Manage event logistics, including setup, breakdown, equipment handling, and transportation of catering supplies.
• Ensure adherence to company standards for service quality, presentation, and client satisfaction.
• Conduct pre‑event briefings with staff, assigning roles and responsibilities for each event.
• Address and resolve any operational issues or client concerns that arise during events promptly and professionally.
• Monitor inventory levels of catering equipment and supplies, reporting any shortages or damages.
• Ensure compliance with health, safety, and sanitation regulations in all operational aspects.
• Assist in training new catering staff, imparting knowledge of service standards and operational procedures in **Durban**.

Requirements

• Minimum of 4 years of experience in a supervisory or team leader role within the catering or hospitality industry.
• Demonstrated experience in event execution and logistics management.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and time‑management abilities, with the capacity to multitask effectively.
• Ability to remain calm and efficient under pressure in a demanding event environment.
• Knowledge of food safety and hygiene standards is required.
• Flexibility to work evenings, weekends, and public holidays as required by event schedules in **Durban**.
• A valid driver's license and reliable transport are advantageous for this role in **KwaZulu-Natal**.

Benefits

Our client offers a competitive salary and benefits package, including potential for overtime pay and contributions to a provident fund. This role provides significant opportunities for career progression within a growing organization. You will gain valuable experience managing diverse events and working alongside a dedicated team in the beautiful coastal city of **Durban**. Our client is committed to fostering a supportive work environment and encourages professional development.