Catering Operations Manager

Placements24; Kempton Park; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Health insurance

Company vehicle or travel allowance

Career advancement

Job summary

Placements24 is seeking a results-oriented Catering Operations Manager to oversee diverse catering services in Tembisa. You will manage logistics, staff deployment, client relations and operational budgets to maintain high service quality in the hospitality sector.

The ideal candidate will lead with attention to detail, drive profitability and deliver exceptional customer experiences, contributing to the growth of the catering business within a dynamic team.

Qualifications

• Minimum 5 years of experience in catering management or a similar operations role in hospitality.
• Strong budgeting and cost-control capabilities.
• Solid understanding of food safety and HACCP standards.
• Excellent leadership, communication and interpersonal skills.
• Experience with event logistics and high-volume staff management.

Responsibilities

• Manage day-to-day catering operations including staffing, scheduling, inventory and client order fulfillment.
• Develop and implement strategies to improve efficiency, profitability and customer satisfaction.
• Oversee procurement of supplies and vendor relationships for quality and cost-effectiveness.
• Ensure compliance with food safety, hygiene and health and safety standards across operations.
• Serve as primary client contact, address inquiries and ensure a positive experience.
• Supervise and motivate the catering team with training and performance feedback.

Skills

Leadership

Budget management

Food safety knowledge

Communication

Staff management

Event logistics

Tools

Catering management software

Job description

About the Role

Our client is seeking a results-oriented Catering Operations Manager to oversee their diverse catering services in Tembisa. This role is critical in ensuring the efficient and profitable delivery of catering solutions for a variety of clients and events. You will be responsible for managing logistics, staff deployment, client relations, and operational budgets to uphold the highest standards of service and quality. The ideal candidate is a proactive leader with a keen eye for detail and a passion for delivering exceptional customer experiences within the hospitality sector, contributing to the growth and success of the catering business.

Key Responsibilities

• Manage day-to-day catering operations, including staffing, scheduling, inventory, and client order fulfillment.
• Develop and implement operational strategies to enhance efficiency, profitability, and customer satisfaction.
• Oversee the procurement of supplies and manage relationships with vendors to ensure quality and cost-effectiveness.
• Ensure adherence to all food safety, hygiene, and health and safety standards across all operations.
• Act as a primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive experience.
• Supervise and motivate the catering team, providing training and performance feedback to maintain service excellence.

Requirements

• Minimum of 5 years of experience in catering management or a similar operations role within the hospitality industry.
• Proven ability to manage budgets, control costs, and optimize operational efficiency.
• Strong understanding of food safety and hygiene regulations (e.g., HACCP).
• Excellent leadership, communication, and interpersonal skills.
• Experience with event logistics and staff management in a high-volume environment.
• Proficiency in using catering management software and standard office applications.

Benefits

• Competitive salary package with potential for bonuses based on performance.
• Comprehensive health insurance coverage.
• Opportunities for career advancement within a growing company.
• A supportive work environment with a focus on teamwork and professional development.
• Company vehicle or travel allowance for operational duties.