About the Role
Our client is a distinguished catering company in Tembisa, Gauteng , seeking an experienced and dynamic Catering Operations Manager to oversee and enhance their event execution. This role is crucial for ensuring the smooth and efficient delivery of catering services for a diverse range of events. The ideal candidate will possess strong logistical skills, excellent client management abilities, and a comprehensive understanding of operational workflows within the catering industry. You will be responsible for managing event setups, coordinating staff, ensuring client satisfaction, and upholding the high standards of our client's service. This position offers a fantastic opportunity to contribute to a growing business and play a key role in delivering memorable experiences for clients in the Tembisa area and beyond. A blend of office-based planning and on-site event management will be required.
Key Responsibilities
- Manage all aspects of catering operations for events, from initial client contact through to post-event follow-up.
- Develop and implement efficient operational plans for events, including staffing, logistics, and resource allocation in Tembisa .
- Supervise and train catering staff, ensuring adherence to service standards, safety protocols, and company policies.
- Conduct site inspections and liaise with clients to understand their specific needs and expectations.
- Oversee the setup and breakdown of event catering services, ensuring punctuality and quality.
- Manage inventory of catering equipment and supplies, ensuring adequate stock levels and proper maintenance.
- Respond promptly and effectively to any issues or challenges that arise during events.
- Collaborate closely with the culinary team to ensure seamless food service delivery.
- Maintain strong client relationships, fostering loyalty and repeat business.
- Prepare post-event reports, analyzing operational performance and identifying areas for improvement.
Requirements
- Minimum of 4 years of experience in catering management, event management, or a similar operational role within the hospitality sector.
- Proven ability to manage multiple events simultaneously and deliver exceptional service.
- Strong understanding of food and beverage service operations, hygiene standards, and health and safety regulations in Gauteng .
- Excellent organizational, planning, and problem-solving skills.
- Exceptional communication and interpersonal skills, with a client-focused approach.
- Ability to lead and motivate a team effectively.
- Proficiency in using event management software and standard office applications.
- Flexibility to work irregular hours, including evenings, weekends, and public holidays, as dictated by event schedules in Tembisa .
- A valid driver's license and willingness to travel to various event venues.
- Passion for delivering outstanding customer experiences.
Benefits
- Competitive annual salary of R .
- Hybrid work model offering flexibility between office and remote work.
- Opportunity to manage high-profile events in and around Tembisa .
- Professional development and training opportunities.
- Supportive team environment.
- Performance incentives.
- Contribution to a retirement annuity.