Catering Event Staff Supervisor

Placements24; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Gratuities potential

Prestigious events

Dynamic team

Job summary

Placements24 in Sandton is seeking an experienced Catering Event Staff Supervisor to lead event service teams and ensure exceptional service during live events. You will train servers and bartenders, monitor hygiene and standards, coordinate with kitchen and planners, and maintain a professional, proactive approach in a fast-paced environment.

This role offers exposure to prestigious events and a supportive team within a dynamic hospitality company, with evening and weekend shifts as dictated by

Qualifications

• Experience supervising catering/event staff is required.
• Strong customer service and interpersonal skills.
• Ability to perform under pressure during live events.

Responsibilities

• Supervise, train, and direct catering event staff during service.
• Ensure staff adhere to service standards, hygiene protocols and policies.
• Address guest needs and resolve service issues promptly and professionally.
• Coordinate with kitchen staff and event planners for timely food/beverage delivery.
• Oversee event setup and breakdown, ensuring professional presentation.

Skills

Leadership

Team management

Customer service

Communication

Problem-solving

Decision-making

Flexibility

Job description

About the Role

Our client is seeking an experienced and energetic Catering Event Staff Supervisor to lead their event service teams in Sandton . You will be responsible for managing and motivating front-of-house staff during events, ensuring exceptional service delivery and client satisfaction. This role requires strong leadership, excellent communication skills, and the ability to handle the demands of live event service. The ideal candidate is a people person, adept at problem-solving on the spot and committed to upholding our client's high standards for every event they cater.

Key Responsibilities

• Supervise, train, and direct catering event staff, including servers, bartenders, and setup crews, during service.
• Ensure all staff adhere to service standards, hygiene protocols, and company policies throughout events.
• Manage guest satisfaction by addressing needs promptly and professionally, and resolving any service issues that arise.
• Coordinate with kitchen staff and event planners to ensure timely and accurate delivery of food and beverages.
• Oversee event setup and breakdown, ensuring the venue is presented professionally and efficiently.
• Maintain a positive and professional demeanor, leading by example to foster a strong team spirit.

Requirements

• Proven experience in a supervisory role within the hospitality or catering industry , preferably in event service.
• Strong leadership and team management skills, with the ability to motivate and direct staff effectively.
• Excellent customer service and interpersonal skills, with a focus on client satisfaction.
• Ability to work under pressure in a fast-paced event environment and make quick decisions.
• Good understanding of food and beverage service standards and hygiene practices.
• Flexibility to work evenings, weekends, and holidays as dictated by event schedules in Sandton .

Benefits

• Competitive monthly salary and potential for gratuities.
• Opportunity to work at prestigious events in the upscale Sandton area.
• Be part of a dynamic and supportive team environment.
• Gain valuable experience in event management and staff supervision.
• Contribute to a respected catering company known for its excellent service.