Case Manager - Social Services

Placements24; LegKraal Gate; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Health insurance

Professional development

Supportive team

Paid time off

Job summary

Placements24 in Mahikeng, North West, seeks a dedicated Case Manager to assess needs, develop care plans, and connect clients with essential resources.

You will coordinate with healthcare, housing, employment, and education services, provide ongoing support and advocacy, and maintain confidential records per organisational standards. This role offers meaningful community impact and opportunities for growth.

Qualifications

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• Minimum of 2 years of experience as a Case Manager or in a similar social support role.
• Knowledge of social services, welfare programs and community resources in Mahikeng and surrounding areas.
• Excellent assessment, planning, intervention and evaluation skills.
• Proficiency in client record-keeping and reporting.
• Effective communication, interpersonal and problem-solving abilities.

Responsibilities

• Conduct thorough assessments of client needs, identifying social, emotional, and practical challenges.
• Develop, implement, and monitor individualized case plans in collaboration with clients.
• Coordinate and facilitate access to community resources (healthcare, housing, employment, education).
• Provide ongoing support, advocacy, and counseling to clients.
• Maintain accurate, confidential client records and progress notes.
• Liaise with external agencies and stakeholders to ensure holistic client support.

Skills

Assessment

Planning

Intervention

Evaluation

Communication

Education

Degree in Social Work / Psychology / Community Development

Job description

About the Role

Our client is seeking a dedicated and organized Case Manager to join their social services team in Mahikeng . This role is central to providing comprehensive support and guidance to individuals and families navigating complex social challenges. You will be responsible for assessing client needs, developing personalized care plans, and connecting them with essential resources and services within the North West province. This position offers the chance to make a direct and significant impact on the lives of community members, fostering independence and well-being.

Key Responsibilities

• Conduct thorough assessments of client needs, identifying social, emotional, and practical challenges.
• Develop, implement, and monitor individualized case plans in collaboration with clients.
• Coordinate and facilitate access to a range of community resources, including healthcare, housing, employment, and educational services.
• Provide ongoing support, advocacy, and counseling to clients throughout their case management journey.
• Maintain accurate, detailed, and confidential client records and progress notes in compliance with organisational standards.
• Liaise effectively with external agencies, service providers, and stakeholders to ensure holistic client support.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• Minimum of 2 years of experience as a Case Manager or in a similar social support role.
• Strong knowledge of social services, welfare programs, and community resources in Mahikeng and the surrounding areas.
• Excellent assessment, planning, intervention, and evaluation skills.
• Proficiency in client record-keeping and reporting.
• Effective communication, interpersonal, and problem-solving abilities.

Benefits

• Competitive annual salary with opportunities for advancement.
• Comprehensive health insurance coverage.
• Paid professional development and training opportunities.
• A supportive and collaborative team environment focused on client success.
• Generous paid time off.