Butterworth Customer Service Pro — Utilities & Metering

Eskom Holdings SOC Ltd; South Africa; On-site; ZAR 250,000 - 350,000; Full time

Job summary

Eskom Holdings SOC Ltd is hiring two Service Representative Customer Service positions for the Butterworth area. The role focuses on providing efficient personalised customer services to residential customers in a defined area. The contract is permanent and remuneration is market related.

Location: Butterworth, South Africa. Minimum education includes Grade 12 or equivalent, with relevant certifications in low-voltage where applicable.

Qualifications

• Basic understanding of electricity is required.
• 2 years of experience in a related role is expected.

Responsibilities

• Build customer relationships.
• Execute generic service activities.
• Execute vending and prepaid activities.
• Facilitate and enable quotation and connection activities.
• Facilitate and enable conventional measurement and metering tasks.

Skills

Integrity

Trustworthiness

Professionalism

Team player

Motivating teams

Coaching

Developing

Relationship building

Functional and technical

Problem solving

Analytical

Negotiation

Communication

Education

Grade 12/NCV4/NSC3/N3

Diploma/Certificate Low-voltage official at NQF4 with 120 credits

Job description

Eskom Holdings SOC Ltd is hiring two Service Representative Customer Service positions for the Butterworth area. The role focuses on providing efficient personalised customer services to residential customers in a defined area. The contract is permanent and remuneration is market related.

Location: Butterworth, South Africa. Minimum education includes Grade 12 or equivalent, with relevant certifications in low-voltage where applicable.