Branch Banking Leader - Growth & Client Experience

SmartRecruiters, Inc.; Somerset West; On-site; ZAR 700,000 - 950,000; Full time

Job summary

Standard Bank Group is seeking an Universa l Banking Team Leader to head a branch-based sales team, driving sustained revenue growth, deepening client relationships and delivering an excellent client experience.

The role requires leadership experience, frontline sales exposure and strong risk/ regulatory knowledge to ensure FAIS and internal policy compliance while building a high-performing team aligned to market opportunity.

Qualifications

• Bachelor of Commerce degree or FAIS-aligned qualification in banking, finance, sales or management.
• RE1 and RE5 preferred.

Responsibilities

• Drive sustained sales and revenue growth by identifying market opportunities and deepening existing client relationships.
• Lead, coach and develop a team of Universal Bankers to build capability and a high-performance culture.
• Ensure a consistently excellent client experience with a client-centric approach and high-quality service.
• Oversee risk, compliance and conduct across the branch, ensuring FAIS compliance and Fit and Proper requirements.
• Use market insight and performance data to optimise client coverage and branch execution.

Skills

Leadership

Sales leadership

Client engagement

Risk management

Compliance

FAIS compliance

Regulatory knowledge

Decision making

Communication

Team coaching

Education

BCom / FAIS-aligned qualification

Job description

Standard Bank Group is seeking an Universa l Banking Team Leader to head a branch-based sales team, driving sustained revenue growth, deepening client relationships and delivering an excellent client experience.

The role requires leadership experience, frontline sales exposure and strong risk/ regulatory knowledge to ensure FAIS and internal policy compliance while building a high-performing team aligned to market opportunity.