Branch Advisor (FAIS) | Customer Financial Guide

Fnbnamibia; Roodepoort; Presencial; ZAR 580.000 - 647.000; Jornada completa

Descripción de la vacante

FNB Points of Presence in Roodepoort is hiring a Branch Advisor to provide compliant, professional financial advice in a high-volume branch. You will build relationships, assess client needs, and guide them to suitable banking solutions.

The role requires FAIS and TCF compliance, strong communication, and a client-centric approach. You will manage leads, maintain records, and work towards sales and service targets while upholding governance.

Formación

• Minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
• 1–3 years of experience in customer-facing environments, service delivery, or client support within financial services
• Strong understanding of FAIS, TCF, and client-centric advice principles

Responsabilidades

• Build and manage long-term client relationships to support retention and growth
• Provide compliant, professional financial advice in a high-volume branch
• Achieve individual and branch sales and service targets and maintain client records

Conocimientos

FAIS / TCF knowledge

Client relationship management

Sales targets

Communication skills

Teamwork

Educación

NQF Level 5 certificate in Banking/Business Admin/Customer Service

Descripción del empleo

FNB Points of Presence in Roodepoort is hiring a Branch Advisor to provide compliant, professional financial advice in a high-volume branch. You will build relationships, assess client needs, and guide them to suitable banking solutions.

The role requires FAIS and TCF compliance, strong communication, and a client-centric approach. You will manage leads, maintain records, and work towards sales and service targets while upholding governance.