Branch FAIS Advisor: Client Relationships & Solutions

Fnbnamibia; Johannesburg; Sur place; ZAR 555 000 - 751 000; Plein temps

Résumé du poste

FNB invites applications for a Branch Advisor in Johannesburg. You will provide compliant, professional financial advice in a high-volume POP branch, focusing on understanding client needs and offering suitable product solutions.

You will build lasting client relationships, maintain accurate records, and work towards sales and service targets while adhering to FAIS, FICA and TCF principles. Join a team committed to customer care and growth.

Qualifications

• Minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS.
• 1–3 years of experience in customer-facing environments, service delivery, or client support within financial services.
• Strong understanding of FAIS, TCF, and client-centric advice principles; ability to meet sales, service, and compliance targets.

Responsabilités

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice to walk-in and existing clients in a high-volume branch.
• Educate customers to the correct banking channel and ensure accurate client records and documentation.
• Achieve individual and branch sales and service targets and maintain ethical conduct.

Connaissances

Client focus

Sales skills

Communication skills

Problem solving

Formation

NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS

Description du poste

FNB invites applications for a Branch Advisor in Johannesburg. You will provide compliant, professional financial advice in a high-volume POP branch, focusing on understanding client needs and offering suitable product solutions.

You will build lasting client relationships, maintain accurate records, and work towards sales and service targets while adhering to FAIS, FICA and TCF principles. Join a team committed to customer care and growth.