Branch Advisor: Build Relationships & Financial Solutions

Wesbank; George; Presencial; ZAR 558.000 - 669.000; Jornada completa

Descripción de la vacante

FNB POP George is seeking a Branch Advisor to deliver compliant financial advice in a high-volume branch. You’ll nurture client relationships, educate customers on banking channels, and ensure accurate records while meeting sales and service targets.

The role requires FAIS awareness, strong communication, and a service-oriented mindset, with opportunities for personal and career growth within FirstRand Group.

Formación

• Minimum Qualification: Grade 12 / NQF Level 4.
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields.
• 1–3 years of experience in customer-facing environments within financial services.
• Strong understanding of FAIS, TCF, and client-centric advice principles.

Responsabilidades

• Build and manage long-term client relationships to support retention and growth.
• Provide a positive customer experience by being helpful and sensitive to transactional needs.
• Educate customers on the correct Banking platform aligned with their needs.
• Connect with customers by living up to the brand promise of how we can help you.
• Analyse customer data to provide appropriate financial advice and solutions.

Conocimientos

Client-focused

Ethical advice

Persuasive selling

Agile

Strong communication

Results-driven

Attention to detail

Compliance awareness

Educación

Grade 12 / NQF4

NQF5 Banking certificate

Descripción del empleo

FNB POP George is seeking a Branch Advisor to deliver compliant financial advice in a high-volume branch. You’ll nurture client relationships, educate customers on banking channels, and ensure accurate records while meeting sales and service targets.

The role requires FAIS awareness, strong communication, and a service-oriented mindset, with opportunities for personal and career growth within FirstRand Group.