Branch Advisor: Financial Services & Client Growth

Fnbnamibia; George; On-site; ZAR 558,000 - 669,000; Full time

Job summary

FNB George is seeking a Branch Advisor to deliver compliant financial advice in a busy branch environment. You will focus on understanding client needs, offering suitable product solutions, and maintaining accurate client records in line with FAIS and TCF standards.

Successful candidates will build lasting relationships, manage leads, and contribute to branch sales targets while upholding ethical conduct and ongoing product knowledge updates.

Qualifications

• Minimum qualification: Grade 12/NQF Level 4.
• Preferred qualification: NQF Level 5 in Banking, Business Administration, Customer Service, or related fields recognized by FAIS.
• 1–3 years of experience in customer-facing environments within financial services.

Responsibilities

• Provide compliant, professional financial advice in a high-volume branch.
• Build and manage long-term client relationships to support retention and growth.
• Educate customers on the correct banking platform aligned with their needs.

Skills

FAIS knowledge

TCF understanding

Client-centric advice

Sales targets

Communication

Interpersonal skills

Independent & team work

Attention to detail

Adaptability

Education

Grade 12/NQF4

NQF5 Banking/Business Admin/Customer Service

Job description

FNB George is seeking a Branch Advisor to deliver compliant financial advice in a busy branch environment. You will focus on understanding client needs, offering suitable product solutions, and maintaining accurate client records in line with FAIS and TCF standards.

Successful candidates will build lasting relationships, manage leads, and contribute to branch sales targets while upholding ethical conduct and ongoing product knowledge updates.