Branch Advisor - Banking: Customer Relationships & Advice

RMB Nigeria Limited; George; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Career growth

Dynamic team environment

Local market impact

Job summary

FNB in George invites applications for a Branch Advisor role. You will deliver compliant financial guidance within a high-volume POP, focusing on client needs and appropriate product solutions while maintaining records and adherence to FAIS, FICA and TCF requirements.

The role emphasizes relationship building, service excellence, and achievement of branch targets in a dynamic banking environment. Training and career growth opportunities are offered.

Qualifications

• Minimum qualification: Grade 12/NQF Level 4.
• Preferred qualification: NQF Level 5 Certificate in Banking, Business Admin, Customer Service or related fields.
• 1–3 years of experience in customer-facing environments within financial services.

Responsibilities

• Provide compliant financial advice in a high-volume branch environment.
• Build and manage long-term client relationships to support retention and growth.
• Educate clients on correct banking channels and products to meet needs.
• Achieve branch sales and service targets with ethical conduct.

Skills

FAIS

TCF

Customer service

Sales targets

Education

Grade 12/NQF4

NQF5 Certificate

Job description

FNB in George invites applications for a Branch Advisor role. You will deliver compliant financial guidance within a high-volume POP, focusing on client needs and appropriate product solutions while maintaining records and adherence to FAIS, FICA and TCF requirements.

The role emphasizes relationship building, service excellence, and achievement of branch targets in a dynamic banking environment. Training and career growth opportunities are offered.