Branch Administrator

Workerslife Group; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Workerslife Direct in Upington invites applications for a Branch Administrator to provide information and administrative support, maintain systems, and liaise with stakeholders.

The role requires a Diploma or equivalent, RE5, 2–3 years in financial services, strong writing and communication skills, and a clear ITC/criminal record; you will work closely with advisers and head office to ensure smooth branch operations.

Qualifications

• Diploma or relevant qualifications.
• Business Management or related tertiary qualification advantageous
• 2–3 years’ experience in Financial services
• Clear ITC
• Clear criminal record
• RE 5 Qualification (a must)
• Proven experience in administrative functions
• Ability to communicate at all levels
• Excellent writing and communication skills

Responsibilities

• Provide information and administrative support to the Branch, stakeholders and prospective customers.
• This will include all administrative, systems and clerical/secretarial support.
• Develop and maintain systems for the efficient running of the Branch.

Job description

Workerslife Direct is a wholly owned subsidiary of the Workerslife Group of Companies - An employment opportunity as a Branch Administrator currently exists within Workerslife Direct in the Upington Branch.

1. PURPOSE OF THE JOB

To provide information and administrative support to the Branch, stake holders and prospective customers. This will include all administrative, systems and clerical/secretarial support. This will involve developing and maintaining systems for the efficient running of the Branch.

2. MINIMUM REQUIREMENTS FOR THE POSITION

• Diploma and/or relevant qualifications.
• Business Management, Marketing, or related tertiary qualification advantageous
• 2 – 3 years’ experience in Financial services
• Clear ITC
• Clear criminal record
• RE 5 Qualification (a must)
• Proven experience in administrative functions
• Ability to communicate at all levels
• Excellent writing and communication skills

3. COMPETENCIES

• Query Resolution: Skill in handling complex client complaints and resolving policy issues professionally.
• Professional Communication: Clear, empathetic verbal and written communication with retail financial clients.
• Stakeholder Liaison: Ability to act as a reliable bridge between financial advisers, compliance officers, and head office.