Beauty Advisor & Brand Ambassador

Clicks Group; KwaZulu-Natal; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group is seeking a Beauty Advisor to deliver expert advice on beauty and skincare while servicing customers in-store in KwaZulu-Natal. You will actively promote products, manage stock and maintain merchandising standards to maximise sales and customer satisfaction.

You will engage customers, drive sales, stay updated on trends, and represent the brand with professionalism and enthusiasm, aiming to grow clubcard enrollment and loyalty.

Qualifications

• Experience in beauty/retail or FMCG is desirable.
• Strong customer orientation and communication skills.
• Knowledge of promotions and merchandising principles.
• Ability to maintain high housekeeping standards.
• Enthusiastic about helping customers choose products.
• Understanding Clicks Clubcard promotions is a plus.

Responsibilities

• Consult with customers and advise on best products and services meeting their needs.
• Drive sales through cross-selling and upselling to meet monthly targets.
• Monitor sales and evaluate product performance to improve offerings.
• Maintain up-to-date knowledge on beauty products, trends and promotions.
• Execute stock management, minimise shrinkage and keep shop floor tidy.
• Ensure in-store visual merchandising and promotional standards are met.
• Deliver superior customer service as a brand ambassador and professional representative.
• Promote Clicks Clubcard and enroll new members to reach targets.
• Support the promotion of private label and exclusive products.
• Live Clicks' values in daily interactions with customers.

Skills

Selling principles

Retail/FMCG

Stock management

Customer service

Beauty knowledge

Target driven

Interpersonal skills

Job description

Clicks Group is seeking a Beauty Advisor to deliver expert advice on beauty and skincare while servicing customers in-store in KwaZulu-Natal. You will actively promote products, manage stock and maintain merchandising standards to maximise sales and customer satisfaction.

You will engage customers, drive sales, stay updated on trends, and represent the brand with professionalism and enthusiasm, aiming to grow clubcard enrollment and loyalty.