Banqueting Waiter

JVR Software; Lephalale; On-site; ZAR 78,000 - 123,000; Full time

Job summary

JVR Software is seeking an enthusiastic Banqueting Waiter to support weddings, conferences, and large-scale events. You will play a key role in delivering high-quality food and beverage service, maintaining presentation and guest satisfaction throughout functions.

Based in a hospitality setting, you will work flexible hours including evenings, weekends and public holidays, standing for long periods while carrying trays and coordinating with the team to ensure smooth event operations.

Qualifications

• Grade 12 (Matric) required.
• 1–2 years’ experience as Banqueting Waiter, Waiter or F&B Attendant in a hotel, lodge, resort, conference venue or restaurant.
• Experience serving weddings, conferences and large-scale events is advantageous.
• Hospitality or F&B qualification (preferred).
• Food Safety/HACCP certification (advantageous).
• Responsible Alcohol Service training (advantageous).

Responsibilities

• Provide professional guest service during banquets and events.
• Assist with setup of banquet and conference environments per function sheets.
• Serve plated, buffet, cocktail and silver service as required.
• Ensure food safety and hygiene standards are maintained.
• Operate POS systems where required and handle guest interactions with care.

Skills

Guest service

Communication

Teamwork

Standing endurance

Food & beverage service

Education

Grade 12 (Matric)

Hospitality/F&B qualification (preferred)

Tools

POS systems

Job description

Minimum Requirements

• Grade 12 (Matric).
• Minimum 1–2 years’ experience as a Banqueting Waiter, Waiter, or Food & Beverage Attendant in a hotel, lodge, resort, conference venue, or restaurant.
• Experience serving weddings, conferences, and large-scale events is advantageous.

Qualifications

• Hospitality or Food & Beverage qualification (preferred).
• Food Safety/HACCP certification (advantageous).
• Responsible Alcohol Service training (advantageous).

Technical Skills

• Knowledge of banquet and conference service procedures.
• Understanding of plated, buffet, cocktail, and silver service styles.
• Food and beverage service knowledge.
• Basic wine and beverage service knowledge.
• Experience using POS systems (advantageous).
• Understanding of food safety and hygiene standards.

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• Knowledge of banquet and conference service procedures.
• Understanding of plated, buffet, cocktail, and silver service styles.
• Food and beverage service knowledge.
• Basic wine and beverage service knowledge.
• Experience using POS systems (advantageous).
• Understanding of food safety and hygiene standards.

Core Competencies

• Excellent customer service and communication skills.
• Professional appearance and grooming.
• Ability to work under pressure in a fast-paced environment.
• Strong teamwork and interpersonal skills.
• Good organisational and time management abilities.
• Attention to detail.
• Ability to follow instructions and event schedules.
• Physical stamina to stand and carry trays for extended periods.

Personal Attributes

• Friendly, polite, and service-oriented.
• Reliable, punctual, and hardworking.
• Positive attitude with a willingness to assist.
• Calm under pressure.
• Flexible and adaptable to changing operational needs.
• Committed to delivering exceptional guest experiences.

Key Performance Indicators (KPIs)

• Guest satisfaction and event feedback.
• Timeliness and efficiency of food and beverage service.
• Accuracy in event setup according to function sheets.
• Compliance with food safety and hygiene standards.
• Professional appearance and service standards.
• Teamwork and cooperation during events.
• Care and handling of equipment to minimise breakages.
• Successful execution of functions without service delays.

Working Conditions

• Based in a hotel, lodge, resort, conference centre, or event venue.
• Requires flexible working hours, including evenings, weekends, and public holidays.
• Frequent standing, walking, lifting, and carrying trays or equipment.
• May work both indoors and outdoors, depending on the event location.
• Required to work weddings, conferences, banquets, gala dinners, and other special events.