Banqueting Head Waiter: 5★ Event Lead

HotelJobs; Sandton; On-site; ZAR 223,200 - 334,800; Full time

Job summary

HotelJobs in Sandton is seeking a service-oriented Banqueting Head Waiter to oversee banquet and event service operations. The ideal candidate will lead the service team, ensuring high standards of hospitality and guest satisfaction.

This position requires a hands-on leader with at least 2 years of experience in a head waiter role within a 5-star hotel environment. Strong communication skills, attention to detail, and the ability to manage high-pressure situations are essential.

Qualifications

• At least 2 years' experience in a Head waiter capacity in a 5-star hotel.
• Experience in a hotel banqueting/conferencing environment preferable.
• Knowledge of cocktails and wines is advantageous.

Responsibilities

• Supervise and coordinate banquet and event service operations.
• Lead the banqueting service team during events.
• Deliver exceptional guest service and maintain 5* hospitality standards.
• Handle guest requests and resolve service issues professionally.
• Ensure banquet venues are clean and properly prepared.

Skills

Leadership and team supervision skills

Excellent communication skills

Attention to detail

Proficiency in English

Ability to manage conflict

Multitasking in a fast-paced environment

Education

Hospitality-related qualification

Tools

Microsoft Office

F&B operating systems

Job description

HotelJobs in Sandton is seeking a service-oriented Banqueting Head Waiter to oversee banquet and event service operations. The ideal candidate will lead the service team, ensuring high standards of hospitality and guest satisfaction.

This position requires a hands-on leader with at least 2 years of experience in a head waiter role within a 5-star hotel environment. Strong communication skills, attention to detail, and the ability to manage high-pressure situations are essential.