Banqueting & Events Lead — Guest Experience Champion

Placements24; Centurion; On-site; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

Internal training programs

Discounts on venue hire

Performance bonuses

Job summary

Placements24 is seeking a dedicated Banqueting & Events Service Supervisor for a premier event venue in Centurion, Gauteng. You will lead service staff, ensure flawless execution of banqueting and private events, and interact with clients to guarantee memorable experiences.

Requirements include a minimum of 3 years in banqueting or hospitality supervision, strong leadership, excellent communication, and the ability to work flexible hours including evenings and weekends.

Qualifications

• Minimum of 3 years in banqueting, events service, or hospitality supervision.
• Proven ability to lead and motivate a service team effectively.
• Excellent understanding of food and beverage service standards and etiquette.

Responsibilities

• Supervise banqueting and event service staff during all phases of event setup, service, and breakdown.
• Ensure adherence to service standards, etiquette, and safety protocols for all events.
• Coordinate with catering and kitchen teams for timely delivery of food and beverages.
• Manage guest relations, address inquiries and resolve service-related issues promptly.
• Conduct pre-event briefings with staff to outline event details and expectations.
• Oversee setup/breakdown of spaces to meet venue and client standards.

Skills

Leadership

Team motivation

Communication skills

Customer service

Calm under pressure

Attention to detail

Flexible schedule

Job description

Placements24 is seeking a dedicated Banqueting & Events Service Supervisor for a premier event venue in Centurion, Gauteng. You will lead service staff, ensure flawless execution of banqueting and private events, and interact with clients to guarantee memorable experiences.

Requirements include a minimum of 3 years in banqueting or hospitality supervision, strong leadership, excellent communication, and the ability to work flexible hours including evenings and weekends.