Banquet Manager

Village n Life; Cape Town; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Staff housing options

Staff facilities access

Competitive remuneration

Job summary

The Bay Hotel in Camps Bay, part of Village n Life, seeks a Banqueting Manager to lead planning, coordination and execution of banqueting events, conferences, weddings and private functions. You will work with Events, Sales, Kitchen and F&B to ensure seamless execution from planning to completion.

Ideal candidates have 3–5 years in banqueting or luxury hotel F&B, strong leadership, budgeting skills and a hands-on, guest‑focused approach.

Qualifications

• Grade 12 or equivalent.
• A relevant qualification in Hospitality Management would be advantageous.
• 3–5 years' experience in banqueting, events or F&B operations, preferably in a luxury hotel.
• Previous supervisory or management experience in banqueting or large-scale functions.
• Strong knowledge of event setup, banquet service standards and F&B operations.
• Proven ability to manage teams, delegate, and maintain standards under pressure.
• Excellent organisational, communication and interpersonal skills.
• Strong financial awareness, including budgeting and cost control.
• Hands‑on, solutions‑driven approach with attention to detail.
• Ability to work flexible hours, including evenings, weekends and public holidays.

Responsibilities

• Oversee planning, preparation and execution of banqueting events and functions.
• Coordinate with Events, Sales, Kitchen and F&B teams for seamless delivery.
• Manage event setups, layouts, service requirements, menus and schedules.
• Ensure events meet service standards and guest expectations.
• Develop and manage banqueting budgets and monitor costs.
• Oversee staffing, duty allocations, scheduling and briefings.
• Recruit, train and coach banqueting staff to high standards.
• Maintain stock levels and equipment, ensure proper handling of supplies.
• Monitor service quality and presentation during events.
• Conduct pre-event briefings and post-event reviews for improvements.
• Liaise with clients and stakeholders for requirements and changes.
• Handle feedback, complaints and operational challenges professionally.
• Ensure health, safety, hygiene and SOP compliance.
• Maintain event records, staff schedules and cost-control docs.
• Identify ways to improve service delivery and efficiency.

Skills

Team management

Event coordination

Budgeting

Cost control

Communication skills

Interpersonal skills

Education

Grade 12

Hospitality management qualification (advantage)

Job description

This role forms part of the events and food & beverage team at The Bay Hotel in Camps Bay, within the Village n Life hospitality group.

The Role

As Banqueting Manager, you'll oversee the planning, coordination and execution of banqueting events, conferences, weddings, private functions and group bookings. You'll ensure the smooth running of all banqueting operations, delivering exceptional guest experiences while maintaining high service standards, effective cost control and operational efficiency. Working closely with the Events, Sales, Kitchen and Food & Beverage teams, you'll ensure every event is executed seamlessly from initial planning through to completion.

Key Responsibilities

• Oversee the planning, preparation and execution of all banqueting events and functions.
• Coordinate with the Events, Sales, Kitchen and Food & Beverage teams to ensure seamless event delivery.
• Manage event setups, layouts, service requirements, menus and function schedules.
• Ensure all events meet the hotel's service standards and guest expectations.
• Develop and manage banqueting budgets, monitor costs and contribute towards revenue targets.
• Oversee staffing requirements, duty allocations, scheduling and daily operational briefings.
• Recruit, train, coach and manage banqueting staff to maintain high-performance standards.
• Ensure adequate stock levels, equipment availability and correct handling of operating supplies.
• Monitor food and beverage service, presentation and quality throughout events.
• Conduct pre-event briefings and post-event reviews to identify areas for improvement.
• Liaise with clients and internal stakeholders to confirm event requirements, special requests and last-minute changes.
• Handle guest feedback, complaints and operational challenges professionally and efficiently.
• Ensure compliance with health, safety, hygiene and company operating procedures.
• Maintain accurate event records, staff schedules, operational reports and cost-control documentation.
• Identify opportunities to improve service delivery, operational efficiency and the overall banqueting offering.

What We're Looking For

• Grade 12 or equivalent.
• A relevant qualification in Hospitality Management, Food & Beverage Management or a related field would be advantageous.
• At least 3-5 years' experience in banqueting, events or food & beverage operations, preferably within a luxury hotel environment.
• Previous supervisory or management experience in banqueting or large-scale functions.
• Strong knowledge of event setup, banquet service standards, food and beverage operations and event coordination.
• Proven ability to manage teams, delegate responsibilities and maintain operational standards under pressure.
• Excellent organisational, communication and interpersonal skills.
• Strong financial awareness, including budgeting, cost control and resource management.
• A hands-on, solutions-driven approach with excellent attention to detail.
• Ability to work flexible hours, including evenings, weekends and public holidays, according to operational requirements.
• A professional, guest-focused approach with a passion for delivering exceptional hospitality experiences.

What We Offer

• A dynamic management role at The Bay Hotel in Camps Bay.
• The opportunity to work within a luxury hospitality environment.
• Growth and development opportunities within the Village n Life group.
• Staff housing options and access to staff facilities.
• A competitive remuneration package aligned with experience.