Award-Winning Luxury Spa Operations Lead

Placements24; Benoni; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Generous paid time off

Discounts on spa services and products

Professional development opportunities

Prestigious work environment

Performance incentives

Job summary

Placements24 is seeking a Senior Spa Operations Manager for a flagship luxury spa in Benoni, Gauteng. The role requires leading a team of therapists, receptionists, and support staff to deliver exceptional client experiences on-site.

The ideal candidate has extensive spa operations experience, strong budgeting and P&L skills, and a passion for luxury hospitality. This senior role offers growth opportunities within a renowned establishment.

Qualifications

• 7+ years in spa management, with 3+ in a senior role.
• Bachelor’s degree in Hospitality, Business, or related field.
• Proven P&L, budgeting, and forecasting experience.
• Strong leadership and team development skills.
• Knowledge of luxury service standards.

Responsibilities

• Oversee daily spa operations and client satisfaction.
• Lead and develop spa staff including therapists and front desk.
• Manage spa budget, forecasting and revenue strategies.
• Control inventory of products, linens, and supplies.
• Maintain cleanliness, hygiene, and presentation standards.
• Collaborate with marketing on promotions.
• Stay updated on industry trends and treatments.
• Ensure health, safety, and licensing compliance.

Skills

Staff leadership

P&L management

Budget forecasting

Operations management

Customer service

Spa industry knowledge

Vendor relations

Education

Bachelor's degree in Hospitality or Business

Tools

Spa software

POS systems

Job description

Placements24 is seeking a Senior Spa Operations Manager for a flagship luxury spa in Benoni, Gauteng. The role requires leading a team of therapists, receptionists, and support staff to deliver exceptional client experiences on-site.

The ideal candidate has extensive spa operations experience, strong budgeting and P&L skills, and a passion for luxury hospitality. This senior role offers growth opportunities within a renowned establishment.