Spa & Wellness Manager — Lead Guest Experience

Placements24; Sandton; On-site; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Performance-based bonuses

Job summary

Placements24 is recruiting an experienced Spa & Wellness Manager for a flagship luxury hotel in Sandton, Gauteng. The role leads spa operations, develops strategic plans, and elevates guest experiences through holistic wellness and premium treatments.

The ideal candidate has 5+ years in spa management, strong leadership, and expertise in treatments and product knowledge. Flexibility for weekends/holidays is required in a premier hospitality setting.

Qualifications

• Minimum 5 years of spa management experience in luxury hotels or resorts.
• Strong leadership, communication, and interpersonal skills.
• Experience managing spa operations, staff, and financial performance.

Responsibilities

• Oversee all spa and wellness operations, including staff management, scheduling, and training.
• Develop strategies to drive spa revenue, profitability and guest satisfaction.
• Manage inventory, product ordering, and cost controls for spa retail and treatments.

Skills

Spa management

Staff management

Leadership

Budgeting / financial performance

Marketing & promotions

Wellness programs

Product knowledge

Education

Beauty therapy / massage / spa management qualifications

Tools

Spa management software

Job description

Placements24 is recruiting an experienced Spa & Wellness Manager for a flagship luxury hotel in Sandton, Gauteng. The role leads spa operations, develops strategic plans, and elevates guest experiences through holistic wellness and premium treatments.

The ideal candidate has 5+ years in spa management, strong leadership, and expertise in treatments and product knowledge. Flexibility for weekends/holidays is required in a premier hospitality setting.