AV On-site Resource

AtripleA recruitment & temps; Pretoria; On-site; ZAR 180,000 - 260,000; Full time

Job summary

A recruitment agency in South Africa is seeking a candidate to manage audio-visual equipment in meeting rooms. Responsibilities include conducting daily checks, assisting with setups, providing training, and managing service requests. The ideal candidate should have a Senior Certificate and hands-on experience with AV systems, especially with Crestron equipment. Strong communication and time management skills are essential for this role along with a valid driver's license.

Qualifications

• Valid driver's license required.
• Experience in audio-visual systems installation and technical support.
• Proven technical skills with AV equipment.
• Solid knowledge of Audio-Visual systems.
• Proof of technical skills and experience must be demonstrated.
• Must have a valid driver’s license.

Responsibilities

• Perform daily checks on AV equipment in meeting rooms.
• Assist with equipment setup and training on AV usage.
• Manage AV service requests and support incident reporting.
• Conduct preventive maintenance checks on AV equipment.
• Ensure proper reporting of technical issues.
• Document faults and escalate as needed; perform root-cause analysis and assist with troubleshooting.
• Report escalations to Service Desk if unresolved onsite.
• Carry out regular preventative room checks to ensure equipment functions correctly.
• Clean lenses, monitors, and projectors; replace projector lamps and filters as needed.
• Proactively maintain and report to keep equipment at high standards.

Skills

Good Communication skills

Time management skills

Knowledge of wiring, cable termination and best practice standards

Proof of technical skills

Good communication skills

Time management

Wiring & cable termination

Education

Senior Certificate

Tools

Crestron

Audio Visual installation

Job description

Key Responsibilities

• Perform a daily checks of AV equipment of booked meeting rooms in the morning, before meetings starts
• Assistance in equipment set up, testing and standby assistance as requested for meetings and events. Such as Auditorium and Training 7-War Room for Presentation, Broadcasting, Video Conferencing and Delegate System Recordings
• Provide End-user training on AV equipment usage
• Management of AV service requests and incident reporting. Attend to calls logged related to the AV installation in the pause areas, meeting rooms, auditorium and war room
• Checking of audio-visual equipment during times when rooms are not in use in preparation for live meetings and/or events
• This includes basic functionality systems checks and documenting, troubleshooting, resolving and/or escalating any identified anomalies.
• Perform root cause analysis of technical issues reported, to assist with troubleshooting and issue resolution
• Reporting service escalations to Service Desk for any issues that cannot be resolved onsite
• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
• Clean various AV equipment including but not limited to camera lenses, monitors, pause area TV screens and projector fans
• Change projector lamps and filter cleaning
• Ensure that all faults are reported in the correct way and in a timely manner
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly
• Making sure DSTV distribution is working throughout the building
• Ensure all projectors are switched off before leaving site
• Attend to calls logged related to the Network & Telephony installation

Key Requirements

• Senior Certificate (essential)
• Crestron experience (Non-Negotiable)
• Audio Visual installation Experience
• Knowledge of Audio-Visual Systems
• Proof of technical skills and experience
• Must have valid driver's license

The incumbent must demonstrate the following skills

• Good Communication skills
• Time management skills
• Knowledge of wiring, cable termination and best practice standards