Remote Automotive Warranty Administrator

Placements24; LegKraal Gate; Hybrid; ZAR 223,000 - 357,000; Full time

Benefits offered by this job

Health insurance

Flexible remote work schedule

Professional development

Job summary

Placements24 is seeking a meticulous Remote Automotive Warranty Administrator to manage warranty claims and processes from a home office, supporting operations in Mahikeng and surrounding areas.

You will liaise between service departments, customers, and manufacturers, ensuring claims are processed accurately, compliant with policies, and documented with precision. This role offers remote flexibility and the chance to contribute to a growing automotive network.

Qualifications

• Proven experience as a Warranty Administrator or in automotive admin.
• Thorough understanding of automotive warranty policies and procedures.
• Proficiency with DMS and warranty claim software.
• Excellent organizational skills and attention to detail.
• Strong administrative and data entry skills.
• Effective communication for remote collaboration.

Responsibilities

• Process and submit warranty claims accurately per manufacturer guidelines.
• Review service orders to confirm warranty requirements before submission.
• Communicate with service advisors, technicians, and manufacturers to resolve discrepancies.
• Maintain organized warranty records and documentation.
• Track claim status and follow up for timely payment.
• Stay updated on changes to warranty policies and procedures.

Skills

Warranty administration

DMS familiarity

Data entry

Organizational skills

Remote collaboration

Tools

DMS

Job description

About the Role

Our client is looking for a meticulous and organized Remote Automotive Warranty Administrator to manage warranty claims and processes for their operations, supporting areas including Mahikeng . This role involves processing warranty claims accurately, ensuring compliance with manufacturer policies, and maintaining detailed records. You will be the key liaison between the service department, customers, and manufacturers regarding warranty issues, working remotely to streamline these critical administrative functions. This position is ideal for an individual with a strong background in automotive administration and a keen eye for detail, seeking the flexibility of a home-based role.

Key Responsibilities

• Process and submit automotive warranty claims accurately and efficiently according to manufacturer guidelines.
• Review service repair orders to ensure all warranty requirements are met before claim submission.
• Communicate with service advisors, technicians, and manufacturers to resolve claim discrepancies.
• Maintain organized and up-to-date warranty records and documentation.
• Track claim status and follow up to ensure timely payment and reimbursement.
• Stay informed about changes in manufacturer warranty policies and procedures.

Requirements

• Proven experience as a Warranty Administrator or in a similar automotive administrative role.
• Thorough understanding of automotive warranty policies and procedures.
• Proficiency with dealership management systems (DMS) and warranty claim software.
• Excellent organizational skills and attention to detail.
• Strong administrative and data entry skills.
• Effective communication skills for remote collaboration.

Benefits

• Competitive salary package for a remote position.
• Comprehensive health, dental, and vision insurance coverage.
• Flexible remote work schedule allowing for work-life balance.
• Opportunities for professional development in automotive administration.
• Be a vital part of a growing automotive network, contributing from your home office.