Assistant Store Manager - Welkom

Placements24; Bloemfontein; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Job summary

WhatJobs Direct is seeking an Assistant Store Manager for the Welkom, Free State location. You will support the Store Manager in daily operations, supervise staff, and drive sales while delivering outstanding customer service. The role offers exposure to core retail functions and career growth within a key Free State location.

The ideal candidate has at least 2 years in retail supervisory roles, strong people skills, and a proactive mindset to foster a positive store environment.

Qualifications

• Minimum 2 years of experience in a retail sales or supervisory role.
• Proven ability to provide excellent customer service and drive sales.
• Strong interpersonal and communication skills.
• Basic understanding of retail operations, inventory management, and visual merchandising.
• Ability to work effectively as part of a team and under the guidance of management.
• Flexibility to work various shifts, including weekends and public holidays, as required.
• Enthusiasm for retail and a desire to learn and grow in a management capacity.
• Familiarity with the Free State retail environment is a plus.
• Proactive attitude and willingness to take on new responsibilities.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring smooth functioning and customer satisfaction.
• Support the sales team in achieving store sales targets and promoting products effectively.
• Provide exceptional customer service, handle inquiries, and resolve customer issues in a timely manner.
• Help manage inventory levels, including receiving stock, merchandising, and minimizing shrinkage.
• Supervise and motivate retail staff, assisting with training, performance management, and scheduling.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and organization.
• Assist in controlling store expenses and upholding company policies and procedures.
• Deputize for the Store Manager in their absence.
• Contribute to creating a positive and productive work environment in the Welkom store.

Skills

Customer service

Sales

Interpersonal skills

Communication skills

Teamwork

Leadership potential

Retail operations

Inventory management

Visual merchandising

Job description

About the Role

Our client, WhatJobs Direct, is looking for an enthusiastic and service-oriented Assistant Store Manager to support the Store Manager in leading their **Welkom, Free State, ZA** branch. This role is designed for an individual with a passion for retail and a drive to develop their management capabilities. You will play a vital role in daily store operations, customer service excellence, team supervision, and driving sales performance. Working closely with the Store Manager, you will help ensure the store operates efficiently and maintains a positive environment for both customers and staff. This is an excellent stepping stone for aspiring retail managers eager to gain hands-on experience and contribute to the success of a key location in the **Free State**.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring smooth functioning and customer satisfaction.
• Support the sales team in achieving store sales targets and promoting products effectively.
• Provide exceptional customer service, handle inquiries, and resolve customer issues in a timely manner.
• Help manage inventory levels, including receiving stock, merchandising, and minimizing shrinkage.
• Supervise and motivate retail staff, assisting with training, performance management, and scheduling.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and organization.
• Assist in controlling store expenses and upholding company policies and procedures.
• Deputize for the Store Manager in their absence.
• Contribute to creating a positive and productive work environment in the **Welkom** store.

Requirements

• Minimum of 2 years of experience in a retail sales or supervisory role.
• Proven ability to provide excellent customer service and drive sales.
• Strong interpersonal and communication skills.
• Basic understanding of retail operations, inventory management, and visual merchandising.
• Ability to work effectively as part of a team and under the guidance of management.
• Flexibility to work various shifts, including weekends and public holidays, as required.
• Enthusiasm for retail and a desire to learn and grow in a management capacity.
• Familiarity with the **Free State** retail environment is a plus.
• Proactive attitude and willingness to take on new responsibilities.

Benefits

Our client offers a competitive salary, employee discounts, and opportunities for professional development and career progression within the retail sector. This role provides invaluable experience in store management and leadership within the **Welkom** branch. Join a supportive team environment where your contributions are recognized and where you can build a successful career in retail management.