Assistant Store Manager - Retail Operations Lead

Clicks Group Limited; Cape Town; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Clicks Group at The Body Shop, V&A Waterfront in Cape Town, is seeking an Assistant Store Manager to support the Store Manager in planning, leading and directing daily operations and to act as store leader when required.

The role focuses on profitability, customer service excellence, stock control and staff development, while ensuring adherence to store policies and company values. This is a permanent, EE-friendly role with market-related remuneration.

Qualifikationen

• Diploma in business/retail management is desirable.
• 1 to 3 years retail experience is essential.

Aufgaben

• Assist the Store Manager to maximize profitability by managing key indicators (sales, trading profit, shrinkage, wastage, stock, expenses) aligned to budget.
• Deliver high standards of customer service consistently by adhering to customer service principles.
• Assist the Store Manager to ensure effective people management, development and staffing alignment in store.
• Drive and manage compliance to all in-store processes, policies and procedures.
• Be a role model for staff reflecting the company values and image.

Kenntnisse

Sales growth

Customer service

Stock management

Staff training

Interpersonal skills

Communication

Team leadership

Planning

Organizing

English fluency

Second language

Results delivery

Adaptability

Analytical skills

Ausbildung

Business/Retail Management Diploma

Jobbeschreibung

Clicks Group at The Body Shop, V&A Waterfront in Cape Town, is seeking an Assistant Store Manager to support the Store Manager in planning, leading and directing daily operations and to act as store leader when required.

The role focuses on profitability, customer service excellence, stock control and staff development, while ensuring adherence to store policies and company values. This is a permanent, EE-friendly role with market-related remuneration.