Retail Store Leader — Operations & Service

Clicks Group Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is seeking an Assistant Store Manager for The Body Shop Cavendish in Cape Town to assist the store manager in planning and directing daily operations. You will help drive sales, control stock and expenses, and ensure high customer service standards while leading and developing the store team.

The role requires 1–3 years in retail and a retail management diploma is desirable. It is a permanent, market-related position in Cape Town with EE considerations.

Qualifications

• 1 to 3 years experience in a retail environment is essential.
• Business and/or Retail Management Diploma is desirable.

Responsibilities

• Assist the Store Manager to plan, lead and direct day-to-day store operations.
• Support achievement of sales, trading profit, stock, waste and expenses targets.
• Provide high standards of customer service in line with company principles.
• Assist with people management, development and staffing needs.
• Model and reinforce company values and store image in daily activities.

Skills

People management

Customer service

Stock management

Communication

Planning & organization

Leadership

Decision making

Education

Retail management diploma (desirable)

Job description

Clicks Group is seeking an Assistant Store Manager for The Body Shop Cavendish in Cape Town to assist the store manager in planning and directing daily operations. You will help drive sales, control stock and expenses, and ensure high customer service standards while leading and developing the store team.

The role requires 1–3 years in retail and a retail management diploma is desirable. It is a permanent, market-related position in Cape Town with EE considerations.