Store Manager - Drive Profit, Service & Team Excellence

Clicks Group Limited; Cape Town; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Clicks Group is seeking a Store Manager for The Body Shop at V&A Waterfront in Cape Town. You will lead day-to-day store operations, drive profitability, and ensure a high level of customer service while managing a team.

Ideal candidates have 1–3 years in retail as a store manager, and a Business or Retail Management Diploma is desirable. The role is permanent and on-site with market-related remuneration.

Qualifications

• 1–3 years experience in a retail environment as store manager.
• Business or Retail Management Diploma (desirable)

Responsibilities

• Oversee store profitability by managing sales, shrinkage and expenses.
• Deliver high customer service standards and continuous improvement.
• Lead, develop and align store team to meet staffing needs.
• Drive adherence to in-store processes and compliance.

Skills

Store SOPs

IR & safety

Customer service

Merchandising

Product knowledge

Logistics/supply chain

Team leadership

Communication

Planning & delegation

Financial skills

Problem solving

Education

Business/Retail Management Diploma (desirable)

Job description

Clicks Group is seeking a Store Manager for The Body Shop at V&A Waterfront in Cape Town. You will lead day-to-day store operations, drive profitability, and ensure a high level of customer service while managing a team.

Ideal candidates have 1–3 years in retail as a store manager, and a Business or Retail Management Diploma is desirable. The role is permanent and on-site with market-related remuneration.