Assistant Store Manager - High Volume Retail

Placements24; Kempton Park; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Staff discounts on merchandise

Career advancement opportunities

Supportive team environment

Training programs

Job summary

Placements24 is seeking an Assistant Store Manager for a busy retail operation in Tembisa, Gauteng. You will support the Store Manager with daily operations, supervise staff, and drive sales while delivering outstanding customer service.

You will oversee merchandising, stock control, POS transactions, scheduling, and HR tasks, while fostering a high-performing team in a welcoming store environment.

Qualifications

• Previous experience as a supervisor or assistant manager in retail.
• Ability to lead and motivate a team.
• Strong customer service skills with a passion for retail.
• Excellent organizational and time management abilities.
• Familiarity with stock management and POS systems.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Proactive approach to problem solving.
• High school diploma or equivalent; further education in business or retail is a plus.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, including opening and closing procedures.
• Supervise, train, and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
• Ensure merchandise is attractively displayed, accurately priced, and well-stocked according to visual merchandising standards.
• Monitor inventory levels, participate in stocktakes, and implement measures to prevent loss and minimize shrinkage.
• Handle customer inquiries, complaints, and returns in a professional and timely manner, aiming for first-contact resolution.
• Support the implementation of sales promotions, marketing initiatives, and store events.
• Ensure the store environment is clean, organized, and welcoming for all customers.
• Assist with staff scheduling, payroll, and adherence to HR policies.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Contribute to achieving overall store sales and profitability goals.

Skills

Team leadership

Customer service

Organizational skills

Communication skills

Time management

POS systems

Stock management

HR policies

Education

High school diploma or equivalent

Business/retail education a plus

Tools

POS systems

Job description

About the Role

Our client, a prominent player in the retail industry, is actively searching for an ambitious and detail-oriented Assistant Store Manager to support the leadership team in Tembisa, Gauteng. This role is crucial for ensuring the smooth and efficient operation of a busy retail environment, contributing directly to sales performance and customer satisfaction. The successful candidate will gain hands-on experience in managing staff, optimizing store layout, controlling stock, and upholding the brand's reputation. This is an excellent opportunity for an individual looking to advance their retail career in a challenging yet rewarding setting within the vibrant Tembisa community. We are committed to fostering talent and providing pathways for growth within our expansive network. The store's success in Tembisa is paramount to our regional strategy.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, including opening and closing procedures.
• Supervise, train, and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
• Ensure merchandise is attractively displayed, accurately priced, and well-stocked according to visual merchandising standards.
• Monitor inventory levels, participate in stocktakes, and implement measures to prevent loss and minimize shrinkage.
• Handle customer inquiries, complaints, and returns in a professional and timely manner, aiming for first-contact resolution.
• Support the implementation of sales promotions, marketing initiatives, and store events.
• Ensure the store environment is clean, organized, and welcoming for all customers.
• Assist with staff scheduling, payroll, and adherence to HR policies.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Contribute to achieving overall store sales and profitability goals.

Requirements

• Previous experience as a supervisor or assistant manager in a retail setting is essential.
• Demonstrated ability to lead and motivate a team.
• Strong customer service skills with a passion for retail.
• Excellent organizational and time management abilities.
• Familiarity with retail operations, including stock management and POS systems.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays, as required by store operations in Tembisa.
• A proactive approach to problem-solving and task completion.
• Enthusiasm for the retail industry and commitment to achieving results.
• High school diploma or equivalent; further education in business or retail is a plus.

Benefits

Our client offers a competitive salary, opportunities for career advancement, staff discounts on merchandise, and a supportive team environment. While this role is based in Tembisa, Gauteng, it provides excellent exposure to retail management principles and practices. We believe in nurturing our employees' potential and offer training programs designed to enhance their skills and prepare them for future leadership roles. This is more than just a job; it's a stepping stone to a fulfilling career in retail management within a respected company.