Assistant Store Manager

Placements24; Bloemfontein; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Staff discounts

Career growth opportunities

Fast-paced Welkom environment

Job summary

Placements24 is seeking an Assistant Store Manager to support the Store Manager in leading our Welkom retail location. You will help drive store operations, sales performance, and customer engagement while upholding store standards.

The role requires leadership, hands-on staff development, inventory oversight, and the ability to adapt to a fast-paced environment. You will contribute to a positive shopping experience and team success, with opportunities for career growth.

Qualifications

• Minimum 1 year in a supervisory or assistant management role in retail.
• Strong leadership and team motivation skills.
• Excellent customer service and communication abilities.
• Proficient in retail operations, including inventory and POS.

Responsibilities

• Assist the Store Manager with daily store operations and sales.
• Support recruitment, training, and development of store associates.
• Ensure adherence to company policies and standards.
• Monitor inventory, assist with stock counts, and maintain visual merchandising.
• Handle customer escalations to ensure satisfaction.
• Contribute to achieving store sales targets and profitability.

Skills

Retail experience

Team leadership

Customer service

Communication skills

Problem solving

Tools

POS systems

Inventory management

Job description

About the Role

Our client is looking for a motivated and capable Assistant Store Manager to support the Store Manager in leading their retail location in Welkom . This role is integral to the smooth running of the store, assisting with team management, operational efficiency, and customer engagement. You will play a vital role in upholding store standards, driving sales performance, and ensuring a positive shopping experience for every customer. The ideal candidate is a proactive leader with a passion for retail and a commitment to team success and customer satisfaction.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, sales, and staff performance.
• Support the recruitment, training, and development of store associates.
• Ensure adherence to all company policies, procedures, and operational standards.
• Monitor inventory levels, assist with stock counts, and maintain visual merchandising standards.
• Handle customer escalations and resolve issues to ensure high levels of customer satisfaction.
• Contribute to achieving store sales targets and profitability goals.

Requirements

• Previous retail experience, with at least 1 year in a supervisory or assistant management role.
• Strong leadership potential and the ability to motivate and guide a team.
• Excellent customer service and communication skills.
• Proficiency in retail operations, including inventory management and POS systems.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• A proactive approach to problem-solving and driving store performance.

Benefits

• Competitive salary and potential for performance-based incentives.
• Comprehensive benefits package, including health insurance.
• Generous employee discounts on all merchandise.
• Opportunities for career growth and advancement within the company.
• A supportive and fast-paced work environment in Welkom .