Assistant Store Manager Mr Price Princess Mkabayi Mall

Mr Price Group; Abaqulusi Local Municipality; On-site; ZAR 223,000 - 391,000; Full time

Job summary

Mr Price Group is seeking an Assistant Store Manager for Princess Mkabayi Mall in KwaZulu-Natal. You will support daily operations, manage stock, and drive sales performance while upholding customer service standards.

You will lead, coach and develop store staff, recruit where needed, and ensure adherence to company policies. Strong budgeting, communication and retail knowledge are essential.

Qualifications

• Grade 12 is required.
• 2–3 years' supervisory/assistant store management experience.
• Understanding of Sales & Service Management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Responsibilities

• Support the store manager in daily operations to meet store targets and customer service standards.
• Manage stock: receive, unpack, merchandise, replenish, and maintain stockroom housekeeping.
• Analyse sales and profitability reports to support action plans and monitor store expenditure.
• Lead and develop the store team to achieve KPIs and practice company policies.

Skills

Sales & Service Management

Budgeting

MS Office

Communication

Retail Trade

Brand & Product

Education

Grade 12

Tools

MS Office

Job description

Assistant Store Manager Mr Price Princess Mkabayi Mall

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.