Assistant Store Manager Mr Price Secunda Square

Mr Price Group; Secunda; Presencial; ZAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Mr Price Group Secunda Square is seeking an Assistant Store Manager to support daily store operations and drive customer service and sales performance.

You will oversee stock control, lead a team, conduct training, and ensure compliance with store policies while delivering on KPIs. This role requires a Grade 12, 2–3 years supervisory experience, and strong MS Office skills, with a passion for retail.

Formación

• Grade 12 qualification is required.
• 2–3 years experience in supervisory/Assistant Store Management role.
• Understanding of Sales & Service Management.
• Budgeting skills are essential.
• Proficient in MS Office.
• Strong communication skills.
• Knowledge of Retail Trade.
• Understanding of Brand, Customer & Product.

Responsabilidades

• Support the store manager in daily store operations.
• Manage stock reception, unpacking, replenishment and stockroom housekeeping.
• Analyse sales and profitability to plan actions and monitor store expenditure.
• Provide feedback on product performance to support centre.
• Identify opportunities to increase sales and brand awareness.
• Ensure compliance with policies and procedures.
• Lead, coach and develop the store team to meet KPIs.
• Recruit and manage performance per company policies.

Conocimientos

Budgeting skills

MS Office proficiency

Effective communication

Retail trade understanding

Brand, customer & product

Sales & service management

Educación

Grade 12

Descripción del empleo

Assistant Store Manager Mr Price Secunda Square

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.