Assistant Store Manager Mr Price Kokstad

Mr-Price-Group; Kokstad; On-site; ZAR 220,000 - 300,000; Full time

Job summary

Mr Price Group seeks an Assistant Store Manager in Kokstad to support daily operations, drive store targets and customer service excellence.

The role covers stock management, sales growth, risk and customer experience, with leadership and staff development to meet KPIs and company values.

Qualifications

• Grade 12 matric or equivalent.

Responsibilities

• Stock Management: ensure stock is received, unpacked, merchandised and replenished on the sales floor.
• Sales Growth & Profitability: analyze sales and profitability in store to inform operational actions and increase sales.
• Risk Management: conduct compliance checks to enforce policies and procedures.
• Customer Experience Management: implement customer experience processes to meet service standards.
• Leadership & Development: lead the store team to meet KPIs and manage performance.

Education

Grade 12

Tools

MS Office

Job description

Assistant Store Manager Mr Price Kokstad

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.