Assistant Store Manager Mr Price Botlokwa Shopping Centre

Mr-Price-Group; Molemole Local Municipality; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Mr Price Group Limited is seeking an Assistant Store Manager for Botlokwa Shopping Centre in Molemole, Limpopo. You will support the store manager in daily operations, drive stock control, and oversee customer experience to ensure targets and service standards are met.

You will lead the team to achieve KPIs, coach and develop staff, and handle performance in line with company policies. A Grade 12 education and 2–3 years’ supervisory experience are required.

Qualifikationen

• Grade 12 qualification.
• 2–3 years in a supervisory/assistant store management role.
• Understanding of sales & service management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of retail trade.
• Understanding of brand, customer & product.

Aufgaben

• Stock Management: ensure stock is received, unpacked and replenishes sales floor; monitor stock levels and minimize stock loss; maintain stockroom housekeeping; authorise write-offs and returns.
• Customer Experience Management: implement customer experience processes to meet service standards.
• Leadership & Development: lead store team to achieve KPIs; identify training and development needs; recruit and manage performance in line with policies.

Kenntnisse

Sales & service management

Team leadership

Brand & customer understanding

Retail knowledge

Communication

Ausbildung

Grade 12

Tools

MS Office

Jobbeschreibung

Assistant Store Manager Mr Price Botlokwa Shopping Centre

Molemole, Limpopo, South Africa

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.


• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.


• Oversee the overall maintenance of the stockroom to meet housekeeping standards.


• Authorise write offs, breakages, recalls and returns.


• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.


• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.


• Identify and propose new opportunities to increase sales and brand awareness.


• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.


• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
  
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.


• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.


• Understanding of Sales & Service Management.


• Budgeting Skills.


• Proficiency in MS Office.


• Effective Communication Skills


• Understanding of Retail Trade.


• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.