Assistant Manager Mr Price

Mr-Price-Group; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group in South Africa is seeking a Store Supervisor to support the store manager in daily operations, ensuring targets and customer service standards are met and exceeded.

The role emphasizes stock management, customer experience, and leadership, with training and performance coaching to drive store sales and brand performance in a fast-paced retail environment.

Qualifications

• Grade: 12.
• 2 to 3 years' supervisory/store management experience.
• Understanding of sales and service management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of retail trade.
• Understanding of brand, customer and product.

Responsibilities

• Oversee stock reception, unpacking and replenishment on the sales floor.
• Monitor stock levels and control stock loss through defined processes.
• Maintain stockroom housekeeping and authorise write-offs/recalls.
• Analyse sales and profitability reports to drive action plans and control expenditures.
• Provide feedback on product performance to support centre.
• Identify opportunities to increase sales and brand visibility.
• Ensure compliance with policies and procedures.
• Lead and develop the team to achieve KPIs and drive talent management.
• Recruit, manage performance and coaching per company policy.

Skills

Retail leadership

Sales & Service Management

Budgeting

MS Office

Communication skills

Retail trade understanding

Brand & Product knowledge

Education

Grade 12

Tools

MS Office

Job description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.