Assistant Store Manager Mr Price Mabeskraal

Mr-Price-Group; Rustenburg; Sur place; ZAR 201 000 - 268 000; Plein temps

Résumé du poste

Mr Price Group Limited in South Africa is seeking a Store Supervisor to support the store manager in daily operations, ensuring targets and customer service standards are met and exceeded. You will lead stock management, analyse sales data, drive team training and development, recruit and manage staff, and implement processes to enhance customer experience and brand presence on the shop floor.

This role requires strong communication, budgeting awareness, and a commitment to company policies and

Qualifications

• Grade 12 is the stated education requirement.
• 2–3 years of experience in a supervisory/assistant store management role.
• Understanding of sales & service management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of retail trade.
• Understanding of brand, customer & product.

Responsabilités

• Stock Management: Ensure stock is received, unpacked, merchandised and replenished on the sales floor.
• Monitor stock levels and manage stock losses with defined processes.
• Oversee stockroom housekeeping to maintain standards.
• Authorise write-offs, breakages, recalls and returns.
• Analyse sales & profitability reports to support action plans and monitor store expenditure.
• Review in-store product performance and provide feedback to support centre to enhance sales.
• Identify opportunities to increase sales and brand awareness.
• Conduct compliance checks to ensure adherence to policies and procedures.
• Customer Experience Management: implement customer experience processes to meet service standards.
• Leadership: lead and drive the team to achieve KPIs and strategy; drive training and development; recruit and manage performance.

Connaissances

Sales & Service Management

Budgeting

Communication Skills

Retail Trade Understanding

Brand & Product Understanding

Formation

Grade 12

Outils

MS Office

Description du poste

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.

Authorise write offs, breakages, recalls and returns.

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.

Identify and propose new opportunities to increase sales and brand awareness.

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.