Assistant Store Manager

Keystone Apparel Company (Pty) Ltd; Pretoria; On-site; ZAR 360,000 - 420,000; Full time

Job summary

Keystone Apparel Company (Pty) Ltd is seeking an Assistant Store Manager to support store management and staff in achieving sales goals and delivering excellent customer service. You will lead a high-performance team, coach staff, and ensure operational excellence while maintaining loss prevention standards.

Responsibilities include scheduling, opening/closing the store, communicating market trends to HQ, and collaborating with HQ on HR and store-wide issues.

Responsibilities

• Support store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales with strong leadership for sales generation, operations and HR in the store.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action to achieve goals.
• Support, model, and enhance customer service by creating a friendly, helpful, knowledgeable and quick environment.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open and/or close the store in an effective manner.
• Regular attendance and full-time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.

Job description

NATURE AND SCOPE OF DUTIES

• The Assistant Store Manager supports the store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open/ and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.