Retail Sales Development Manager

Placements24; Mbombela (Nelspruit); On-site; ZAR 600,000 - 900,000; Full time

Job summary

Placements24 is seeking a proactive Retail Sales Development Manager to drive sales performance and elevate customer engagement across outlets in and around Nelspruit, Mpumalanga, ZA. This on-site role focuses on developing effective sales strategies, leading the sales team, and ensuring top-tier customer service to meet targets.

The ideal candidate will have extensive retail sales experience, proven leadership, and a deep understanding of the Nelspruit market.

Qualifications

• A minimum of 5 years in retail sales with 2+ years in a management or development role
• Proven track record of meeting/exceeding sales targets
• Strong knowledge of CRM, sales techniques, and retail operations
• Excellent leadership, communication, and interpersonal skills
• Proficient in sales reporting using retail software

Responsibilities

• Develop and implement sales strategies to exceed store targets.
• Analyze sales data to identify trends and opportunities.
• Lead and train the sales team with feedback and coaching.
• Maintain high levels of customer service and satisfaction.
• Drive customer engagement to build loyalty and repeat business.
• Optimize store layout and merchandising for visibility.
• Collaborate with marketing on local promotions
• Monitor competitors and market trends to adapt strategies
• Maintain product knowledge and keep the team informed.
• Oversee daily sales operations and ensure efficiency.

Skills

Sales leadership

Sales strategy

People management

CRM

Data analysis

Training & coaching

Communication

Interpersonal skills

Merchandising

Retail operations

Tools

POS systems

Job description

About the Role

Our client, a dynamic and growing retailer, is seeking a proactive and strategic Retail Sales Development Manager to drive sales performance and enhance customer engagement across their outlets in and around **Nelspruit, Mpumalanga, ZA**. This on-site role is crucial for fostering strong relationships with customers, developing effective sales strategies, and ensuring the highest standards of customer service are consistently met. The ideal candidate will possess exceptional sales acumen, leadership capabilities, and a deep understanding of the retail market in **Nelspruit**. You will be instrumental in achieving sales targets, implementing training programs for sales staff, and identifying new opportunities for business growth. If you are a motivated sales professional with a passion for retail and a proven ability to drive revenue, this position offers a significant opportunity.

Key Responsibilities

• Develop and implement innovative sales strategies to achieve and exceed store sales targets.
• Analyze sales performance data to identify trends, opportunities, and areas for improvement.
• Lead and motivate the sales team, providing training, coaching, and performance feedback.
• Ensure a high level of customer service and satisfaction is maintained at all times.
• Develop and execute customer engagement initiatives to build loyalty and drive repeat business.
• Manage store layout and merchandising to optimize product visibility and sales potential.
• Collaborate with the marketing team on local promotional activities and events.
• Monitor competitor activities and market trends to adapt sales strategies accordingly.
• Maintain product knowledge and ensure the sales team is well-informed.
• Oversee daily sales operations, ensuring efficiency and adherence to company standards.

Requirements

• A minimum of 5 years of experience in retail sales, with at least 2 years in a sales management or development role.
• Proven track record of successfully driving sales performance and achieving targets.
• Strong understanding of sales techniques, customer relationship management, and retail operations.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in sales reporting and analysis using retail software.
• Ability to work flexible hours, including weekends and public holidays, as required.
• Strong understanding of the **Nelspruit, Mpumalanga, ZA** retail market is highly desirable.
• Must be able to work on-site and commit to the role's demands.

Benefits

Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package. This role provides the opportunity to make a significant impact on sales growth within a key region. You will work with a dedicated team and benefit from opportunities for career advancement within a reputable retail organization. Join a company that values professional development and fosters a results-driven environment. Contribute to the success of well-known retail brands and enhance your career in sales management.