Assistant Retail Manager

Placements24; George; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary with potential for,

Overtime pay

Leadership training

Employee discount

Medical aid

Vibrant, collaborative environment

Job summary

Placements24, on behalf of a George retailer, is seeking an energetic Assistant Retail Manager to support the Store Manager in daily store operations, staff supervision, and delivering top-tier customer service. This role is ideal for someone looking to grow into a retail leadership position within the Western Cape.

This role offers opportunities for leadership training, employee discounts, and exposure to visual merchandising and inventory tasks in a busy George store.

Qualifications

• 1-3 years of experience in a supervisory or assistant management role within retail.
• Demonstrated ability to provide exceptional customer service.
• Strong communication and interpersonal skills.
• Familiarity with retail operations and POS systems.
• Ability to work flexible hours, including weekends and holidays as required.

Responsibilities

• Support the Store Manager in daily store operations and staff management.
• Assist in training and developing retail associates to ensure excellent customer service delivery.
• Monitor sales performance and identify opportunities for improvement.
• Maintain store presentation and visual merchandising standards according to company guidelines.
• Handle customer feedback and resolve issues to ensure customer satisfaction.
• Contribute to inventory management tasks, including stock counts and replenishment.

Skills

Customer service

Communication

Team leadership

Tools

POS systems

Job description

About the Role

Our client is seeking an energetic and customer-focused Assistant Retail Manager to support the Store Manager in their busy George location. You will play a key role in assisting with daily operations, staff supervision, and ensuring the highest standards of customer service and product presentation. This role is ideal for an aspiring retail leader looking to grow their career within the dynamic Western Cape retail market. You'll work closely with the management team to uphold brand integrity, drive sales, and contribute to a positive team culture that prioritizes customer satisfaction and operational efficiency.

Key Responsibilities

• Support the Store Manager in daily store operations and staff management.
• Assist in training and developing retail associates to ensure excellent customer service delivery.
• Monitor sales performance and identify opportunities for improvement.
• Maintain store presentation and visual merchandising standards according to company guidelines.
• Handle customer feedback and resolve issues to ensure customer satisfaction.
• Contribute to inventory management tasks, including stock counts and replenishment.

Requirements

• 1-3 years of experience in a supervisory or assistant management role within retail.
• Demonstrated ability to provide exceptional customer service.
• Strong communication and interpersonal skills.
• Familiarity with retail operations and POS systems.
• Ability to work flexible hours, including weekends and holidays as required.
• A proactive attitude and a willingness to learn and take on new responsibilities.

Benefits

• Competitive salary with potential for overtime pay.
• Opportunities for leadership training and career progression.
• Generous employee discount on all merchandise.
• Access to a comprehensive benefits package including medical aid.
• A vibrant and collaborative retail environment in George .